Company

The Whitney HotelSee more

addressAddressBoston, MA
type Form of workFull-Time

Job description

Overview
Opportunity: Bell Person
Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services.
Your Growth Path
Bell Captain or Guest Service Agent - Concierge or Guest Services Manager - AGM or General Manager
Your Focus
  • Load and unload luggage carts.
  • Tag and store luggage.
  • Escort guest to hotel rooms.
  • Provide an overview of guest room, hotel services and amenities.
  • Make deliveries to guest rooms.
  • Assist guest with room changes.
  • Stock pantry when necessary.
  • Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
  • Perform house attendant functions when staff shortages occur.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM's EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skills
  • High School diploma preferred.
  • Previous customer experience required or equivalent training.

Work Environment and Context
  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.

What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
About Us
A refined gem among Boston boutique hotels, The Whitney welcomes guests to a calming retreat where uncomplicated luxury resides. Rooms are restful enclaves that provide a chic place to sleep, while the hotel's social spaces serve everything from coffee to cocktails. Inspired by our namesake, Henry Melville Whitney-an American Industrialist and founder of the West End Railway Company -attention is paid to the smallest of details, from lush gardens by Matthew Cunningham down to interiors by Ealain Studio.
With the help of the architects at Boston-based Hacin + Associates, we have created a new cult favorite of the neighborhood-a timeless classic with urban flair. Blending in seamlessly with Beacon Hill's black-shuttered townhouses and fashionable boutiques, The Whitney is an unexpected find where guests are indulged and instantly at home.
This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
Refer code: 7454278. The Whitney Hotel - The previous day - 2023-12-28 07:51

The Whitney Hotel

Boston, MA
Jobs feed

Merchandise Sales Associate

Lulu's Fun Foods

Gulf Shores, AL

$24.8K - $31.4K a year

Sales Associate- Orange Beach, AL

Surf Style Retail Management Inc.

Orange Beach, AL

$15 an hour

Front Desk Agent

Holiday Inn Express Orange Beach

Orange Beach, AL

$15 - $17 an hour

Server/Waiter

Pink Pony Pub

Gulf Shores, AL

$26.5K - $33.6K a year

The Beach Club Spa Receptionist

Spectrum Resorts

Gulf Shores, AL

$14 an hour

Burger King - Shift Leader

Cumberland Farms, Inc.

Gulf Shores, AL

$15 - $17 an hour

Zaxbys Assistant Manager

La Foods, Llc

Daphne, AL

$30.4K - $38.4K a year

Dairy Queen - Shift Manager - Gulf Shores

Fourteen Foods - Dairy Queen

Foley, AL

$29.6K - $37.4K a year

Front Desk Associate

A & R Hospitality

Gulf Shores, AL

$13 - $15 an hour

Assistant Manager near Perdido Keys

Domino's Pizza

Pensacola, FL

$30K - $35.5K a year

Share jobs with friends

Related jobs

Bell Person - Overnight

Overnight Bell Person

The Fairmont Copley Plaza Hotel

$26.78 an hour

Boston, MA

3 months ago - seen

Van Driver/Bell Person

Marriott Boston Quincy

$30.9K - $39.1K a year

Quincy, MA

4 months ago - seen