Address
Form of work
SalaryJob Description:
Join our team as a Crew member, where you'll play a crucial role in delivering outstanding customer service and maintaining smooth store operations. We're looking for individuals with essential skills in communication, teamwork, time management, and adaptability.
Responsibilities:
Customer Service Excellence:
Greet and serve customers with enthusiasm, explaining menu items.
Prepare and serve a variety of products, including ice cream and sundaes.
Manage and fulfill delivery orders from platforms like DoorDash, UberEats, Postmates, and Grubhub.
Operations Management:
Efficiently complete daily, weekly, and monthly tasks for smooth operations.
Maintain high standards of sanitation and freshness.
Clean and sanitize work areas, utensils, and equipment regularly.
Communication and Teamwork:
Clearly communicate with team members for effective collaboration.
Convey information to customers about menu items and promotions.
Time Management and Adaptability:
Prioritize tasks for timely completion.
Handle multiple responsibilities efficiently, especially during peak hours.
Adapt to changing business needs.
Problem-solving and Cash Handling:
Quickly resolve customer issues and operational challenges.
Demonstrate accuracy in processing transactions and managing cash.
Food Safety and Product Knowledge:
Adhere to food safety guidelines.
Stay informed about the menu, including ingredients and allergens.
Enthusiasm for Self-Development:
Embrace new ideas and procedures.
Show enthusiasm for skill and knowledge development.
Customer Engagement and Cleanliness:
Create a welcoming atmosphere through friendly interactions.
Address cleanliness issues proactively.
Punctuality and Physical Stamina:
Be punctual, with open availability including weekends and holidays.
Possess the physical stamina for standing, lifting, and manual tasks.
If you're passionate about exceptional customer service and thrive in a dynamic environment, apply now to be part of our positive and energetic team.
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Expected hours: 15 – 32 per week
Restaurant type:
- Café
- Coffee shop
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
- Weekends only
Work Location: In person
