Baskin Robbins Crew Member/ Cashier

Job Description:
Join our team as a Crew member, where you'll play a crucial role in delivering outstanding customer service and maintaining smooth store operations. We're looking for individuals with essential skills in communication, teamwork, time management, and adaptability.

Responsibilities:

Customer Service Excellence:

Greet and serve customers with enthusiasm, explaining menu items.

Prepare and serve a variety of products, including ice cream and sundaes.

Manage and fulfill delivery orders from platforms like DoorDash, UberEats, Postmates, and Grubhub.

Operations Management:

Efficiently complete daily, weekly, and monthly tasks for smooth operations.

Maintain high standards of sanitation and freshness.

Clean and sanitize work areas, utensils, and equipment regularly.

Communication and Teamwork:

Clearly communicate with team members for effective collaboration.

Convey information to customers about menu items and promotions.

Time Management and Adaptability:

Prioritize tasks for timely completion.

Handle multiple responsibilities efficiently, especially during peak hours.

Adapt to changing business needs.

Problem-solving and Cash Handling:

Quickly resolve customer issues and operational challenges.

Demonstrate accuracy in processing transactions and managing cash.

Food Safety and Product Knowledge:

Adhere to food safety guidelines.

Stay informed about the menu, including ingredients and allergens.

Enthusiasm for Self-Development:

Embrace new ideas and procedures.

Show enthusiasm for skill and knowledge development.

Customer Engagement and Cleanliness:

Create a welcoming atmosphere through friendly interactions.

Address cleanliness issues proactively.

Punctuality and Physical Stamina:

Be punctual, with open availability including weekends and holidays.

Possess the physical stamina for standing, lifting, and manual tasks.

If you're passionate about exceptional customer service and thrive in a dynamic environment, apply now to be part of our positive and energetic team.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Expected hours: 15 – 32 per week

Restaurant type:

• Café
• Coffee shop
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed
• Weekends only

Work Location: In person