Bartender/Mixologist

General Purpose To provide food and alcoholic and non-alcoholic beverages to guests in a friendly, enthusiastic professional and timely manner in order to maintain Sheraton’s high standard of customer service and to assure guest satisfaction.

Major Duties and Responsibilities:

• Complies with all NC laws regarding alcoholic beverage service.
• Follows TIPS, ABC, ALE (or equivalent training) guidelines for alcoholic beverage service.
• Takes orders and serves all food and alcoholic and non-alcoholic beverages according to Sheraton guidelines and suggestive selling techniques.
• Maintains accurate control of guest checks and secures proper payment.
• Demonstrates full knowledge and understanding of the food and wine menus and alcoholic beverage offerings.
• Prepares, mixes and serves cocktails according to Sheraton standards.
• Maintains proper cleanliness and sanitization of bar areas, glasses and equipment throughout the shift.
• Responsible for maintaining proper uniform standards and personal hygiene standards including frequent hand washing.
• Complies with personal hygiene and food safety standards regarding food preparation and service.
• Follows all work safety guidelines and emergency procedures guidelines.
• Operates cash machine according to guidelines.
• Completes End of Day reports.
• Changes beer kegs and CO2 tanks.
• Sets up and takes down alcoholic beverage displays.
• Maintains inventory of wines and alcoholic beverages.
• Participates in team meetings and collaborates with other members of the Bar team to provide excellent service.
• Communicates with customers in a polite, understandable, and friendly manner and follows all customer service standards.

Minimum Requirements:

• High School or equivalent education required.
• Exceptional customer service skills.
• Bar tending or cocktail service experience in hotel or upscale restaurant.
• Good knowledge of liquor, beer, wine and mixology.
• Ability to describe and suggest beverages and menu items in a clear and accurate manner.
• Basic computational ability and basic computer skills.
• Ability to make change quickly and accurately.
• Available for flexible hours, weekends and holidays.
• Minimum age to serve alcohol in NC.
• TIPS Certified a plus

Working conditions:

• Typically bends, stoops, moves, lifts, squats, stretches and stands during the shift to perform food service and cleaning tasks.
• Must be able to stand and exert well-paced mobility to serve customers and perform other service and cleaning duties for up to 4 hours at a time.
• Requires visual acuity and manual dexterity to be able to serve and maintain service standards in the Lobby Bar.
• Requires ability to lift and move boxes, racks and equipment weighing up to 30 lbs. on a regular and continuing basis.
• Requires verbal fluency and good listening and hearing ability to communicate with other employees and customers.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
• Must be able to exert well-paced ability in limited space.
• Requires ability to manage stress and multiple customer demands.
• Most work is performed indoors. Temperature is moderate and controlled by hotel environmental systems.
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Restaurant type:

• Bar

Shift:

• 8 hour shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Mixologist: 1 year (Required)

Work Location: In person