YOUR MISSION (The Job Description)
The Bartender at Kassie Beach House is responsible for providing excellent customer service while preparing alcoholic or non-alcoholic beverages for guests and cocktail servers while also taking orders and serving snacks and drinks. Additionally, assesses bar customers' needs & preferences, and makes recommendations.
THE NITTY-GRITTY (The Essential Job Duties)
- Meet Kassi Beach standards regarding cleanliness as dictated by the SNHD
- Preparation will be key. Prep the bar daily, maintain it during the shift and clean it nightly in preparation for the next shift
- Maintain a clean, hygienic and organized work environment including stocking of supplies, washing and polishing glassware, folding napkins, cleaning menus, sanitizing tables, etc.
- Stock the bar as necessary in accordance with company guidelines regarding liquor requisition
- Adhere to company standards regarding food and beverage knowledge
- Orchestrate an extraordinary guest experience through positive guest interaction
- Be able to guide guests through aspects of our hotel and our city
- Ensure that guests are of legal drinking age by asking for an appropriate ID card
- Handle a cash bank and adhere to company policies regarding money handling
- Accurately enter all items into POS system and charge guests accordingly
- omply with sanitation standards and notify management of any issues
- Utilize the communication channels set in place and be up to date on all aspects of service, safety, and operation protocols and procedures.
- Work leadership to identify and limit waste, and to promote efficient productivity.
- Exercise professionalism and respect when communicating. Know each other's names.
- Maintain your work schedule, daily time-punches, and sign-ins to ensure accuracy of timecards.
- Adhere to all house policies and standards.
- Promote a professional and respectful work atmosphere between all staff members.
- Perform proper changeover, opening, and closing duties.
- Maintain accountability to kitchen standards, set prep recipes and performance procedures.
- Follow all prep recipes and procedures and successfully perform these duties as assigned and/or reassigned by leadership.
- Participate in seamless operation between BOH + FOH staff members ensuring proper service to our guests.
- Perform to high standards of excellence, execution, and cleanliness.
- Always keep your active SNHD Food Handler's card with you while on property.
- Execute proper health and safety protocols while operating equipment, handling food, storing food, maintaining temperature & time control logs, and sanitizing as dictated by the SNHD.
- Report health and safety incidents and concerns directly to leadership in an accurate and timely manner.
- Contribute to successful SNHD health inspections.
- Current, legal, and unrestricted ability to work in the United States
- Must be 21 years of age
- High school or equivalent education required.
- Food Service Handler Card and TABC certification that is currently valid for a minimum of at least 6 months
- Knowledge of and ability to mix a wide variety of drinks
- The skills and abilities necessary for effective performance within this position are typically acquired through five (5) years bartending or similar experience, or through progressive promotion and training within the Beverage department
- Preferred: 1-2 years' experience in a full-service restaurant or lounge
- Ability to work a flexible schedule
- Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*