Barista/Cashier

We are seeking guest-focused Baristas + Cashiers to join both our Lake Lansing and our MSU Campus Gong cha locations! Both part-time and full-time options are available. You will be preparing premium quality bubble tea drinks and food for customers while creating a friendly and hospitable atmosphere.

Founded in 2006 in Kaohsiung, Taiwan, Gong cha opened its doors to the bubble tea market. Gong cha has since grown into one of the most recognizable bubble tea brands around the world today, including over 1,800 locations in 20 countries and growing. Known for utilizing fresh, quality ingredients, and offering exemplary service, Gong cha continues to grow its reputation in new markets. Gong cha East Lansing is the first location in Michigan! Apply to join our team as a Barista + Cashier and begin brewing happiness across the Midwest region.

Qualifications

• Strong customer service and interpersonal communications skills
• Able to stand for long periods of time
• Able to utilize quick thinking and apply quick resolution to guest issues in accordance with the brand standards
• Excellent conflict resolution skills
• Able to work in a fast-paced environment

Responsibilities

• You will be preparing premium quality bubble tea drinks and food for customers while creating a friendly and hospitable atmosphere
• Greet all customers with a friendly smile; provide friendly, efficient, and personal service to each customer
• Take drink orders; understand the menu in order to provide the best possible description and execution of menu items to your guests
• Demonstrate an in-depth understanding of the preparation process, including specialty drinks
• Accurately and efficiently enter orders into POS system
• Clear and reset counters and tables at the conclusion of each guest visit

Salary: $10.10 - $14.00 per hour + tips

Job Types: Full-time, Part-time

Pay: $11.00 - $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid training
• Vision insurance

Restaurant type:

• Café

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• What is your weekly availability? Please include days of the week and time frames.

Work Location: In person