If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.
About Binance Accelerator Program
Responsibilities:
- Supporting the Client Operations Lead in daily administrative work (Eg collating responses, figures tabulation)
- Being the first line support for all account and system related issues.
- Serve as the representative of VIP customers to internal teams including account, finance, risk and products.
- Collect customer feedback and manage projects to realise the product change requirements.
- Provide system and product updates to customers to ensure they are aware of all the major changes in time.
Requirements:
- Understanding of trading platforms or exchange, e.g. knowledge of trading orders.
- Understanding of cryptocurrency basics, e.g. the meaning of blockchain transactions, is a strong plus.
- Knowledge of derivative and other trading products is a strong plus, e.g. knowledge of futures.
- Outstanding problem solving capabilities including solving issues under high pressure.
- Excellent communication skills to be able to facilitate cross departmental communication.
- Able to participate in an on-call rotation, as required by the business.
Working at Binance
- Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities
- Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless
- Tackle fast-paced, challenging and unique projects
- Work in a truly global organization, with international teams and a flat organizational structure
- Competitive salary and benefits
- Flexible working hours, remote-first, and casual work attire
Learn more about how Binancians embody the organization’s core values, creating a unified culture that enables collaboration, excellence, and growth.