Sr Analyst, Workforce Management

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

This role will serve as a strategic partner for the Enterprise Workforce Management team and operational leaders. The primary responsibilities of this role will center around the maintenance and innovation of business practices that enhance budgeting exercises with the intent of supporting leaders to make more informed decisions about their workforce. A successful candidate will be able to develop strong business relationships with key partners (Operations, Finance, IT, HR) to help leverage and streamline data and reporting processes around labor budgets, labor forecasting and well as other Enterprise Workforce Management initiatives.

A successful candidate will also leverage technical skills (SQL, Excel, Tableau) to develop reporting, modeling and data visualization around a wide array of Workforce Management and budgeting needs. At the core of their skillset will be a transformative mindset, questioning/challenging the status quo and leveraging data and reporting to tell business stories about potential outcomes and investments as well as identifying key risks to the organization.

Required Qualifications

Essential Qualifications and Functions:

• Clear and effective communicator
• 2+ years experience with retail finance and budgeting processes
• 2+ years experience with continuous improvement and capacity planning
• 2+ years experience connecting multiple data sets from different sources

Preferred Qualifications

• Intermediate SQL skills and relational database concepts
• Proficiency with Microsoft Access (queries, macros, forms), Tableau and PowerBI
• An interest and ability to dissect complex data systems to reconcile outputs and trace unexpected results.
• Ability to influence leaders to change thinking
• Self-directed, requires little oversight
• Strategic, forward thinker; solution-driven, with sound analytical skills and ability to learn highly technical processes
• Strong ability to multi-task
• Ability to positively adapt in a changing environment
• Strong collaboration and relationship building skills
• Strong problem solving and analytical skills
• Proven track record of high performance
• Regular and reliable attendance
• Any additional tasks as required by the supervisor or manager
• Occasional travel may be required, based on business needs

Education

Bachelor's Degree

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.