Banquet Server - Pt Temporary

Job Description
SUMMARY:
To provide prompt, efficient and courteous service; display friendly hospitality. Be able to read Beos, follow through on proper service and make the guest visit a memorable experience. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity).
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Attend pre-shift meetings.
• Maintain uniform appearance according to established guidelines.
• Maintain attendance policies set up by the hotel and banquets.
• Adhere to guidelines standards set up by the banquet department.
• Ensure proper room set-up, including initial set-up, course change/breakdown.
• Ensure tables are properly set.
• Provide food and beverage service to guests according to established standards and procedures. Follow Spec Sheet/BEO regarding delivery time and presentation of Banquet items.
• Adhere to policies and procedures and health and liquor laws.
• Know all menu service items.
• Know locations of all Golden Nugget outlets and services available to guests.
• Use suggestive selling techniques.
• Be available to guests to refill beverages and resolve any additional requests.
• Pre-bus tables throughout the course of the meal.
• Sort glassware, china and silverware correctly on a bussing tray and take back to speed racks or queen mary.
• Return used linen to assigned locations.
• Relay all guest compliments and complaints to the manager on duty.
• Inform Banquet Manager/Supervisor of any needed supplies or any items needing repaired.
• Keep station clean and organized.
• Complete assigned side work.
• When function is over, ensure proper clearing and cleaning of room.
• When function is over, ensure all equipment is put back in the proper area.
• Assist with maintaining a neat, clean and safe working environment.
• Complete special projects as requested by banquet management.
• Able to carry at least 8 entrée plates on plate up events.
• Able to track and account for all needed consumption sheets for food and beverage.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Minimum 5 years previous Banquet serving experience required, preferably in a Hotel/Casino environment with the ability to carry a tray overhead. Must have good people skills and a well-groomed appearance. Thorough knowledge of proper service and food and beverage knowledge a must.
EDUCATION and/or EXPERIENCE:

• High School Diploma
• Minimum 2 years of banquet serving experience
• Minimum age requirement is 21
• Possess TAM card and Health Card