Banquet Captain

Banquet Captain

Fulltime

Salary Range: $15/hr plus tips

At the cornerstone of Ladybird Lake and the Austin Skyline, the internationally recognized best in class Luxury Hotel Group, The Loren Hotel will bring a level of understated luxury and sophistication to Austin.

With its unparalleled views of Lady Bird Lake and the Austin skyline, The Loren invites discerning residents and guests to experience the ultimate in understated luxury and curated Austin culture.? Our modern hotel rooms, impeccable service, and exclusive amenities offer the perfect complement to our indoor-outdoor environment, uniquely set within Austin’s most beloved green space.

Reporting to the F&B leadership team, the Banquet Captain will ensure that all events are executed flawlessly, guests are treated warmly and provided with luxury service.

Responsibilities:

• Reviewing Event Orders and making preparations for their execution

• Strong knowledge of the food menu, wine list

• Confidence in answering any client questions regarding the event and the hotel in general

• Participate in all aspects of the event space set up, service and break down service as needed

• Completes opening and closing lists as needed

• Attend all hotel required meetings and trainings

• Focus on guest satisfaction

• Provide excellent customer service by being readily available/approachable for all guests

Qualifications:

• 5 years of banquets in a high volume or luxury hotel

• Experience working in high-end hotel outlets environment strongly preferred

• Availability to work nights, weekends and holidays

• Ability to take ownership of issues

• Ability to embody and impart the Loren’s unique culture to all associates

• Strong verbal and written communication skills in English

• Maintain a professional attitude and appearance