Back Server

The BACK SERVER position at Seahorse NYC is a pooled-tip service role that focuses on general maintenance of the Dining Room, Maintenance of the tablescape, and general Service of Food and Beverage as a front-of-house support role. Back Servers are responsible for maintaining Server Stations as clean and well-stocked areas, polishing and supplying silverware, bringing food to tables with captain staff, and providing general support for Diners’ Needs as they arise from Entry to the Dining Room to the point of Exit at the end of the dining experience.

This staff member coordinates with the Captain Staff, Sommeliers, and Expediters to conduct Service as direct reports to FOH management.

BACK SEVER: Essential Duties

• ❖  Provide knowledgeable, friendly and attentive, efficient, friendly, energetic, and thoughtful service at all times.

• ❖  Support service team with ongoing table and floor maintenance, including, but not limited to: water service, clearing and cleaning tables and resetting tables with proper tableware.

• ❖  Respond appropriately to any guest requests or issues by communicating effectively with the proper server or management.

• ❖  Take the lead in maintenance of all wares required for service

• ❖  Stocking and maintenance of server stations

• ❖  Maintenance of coffee station

• ❖  Receive instruction from multiple sources and prioritize tasks effectively.

• ❖  Support team members in the completion of their duties to ensure satisfaction of all guests before,

  during, and after service.

• ❖  Have ability to recite basic menu knowledge and run food to tables if needed.

• ❖  Stocking, organizing and preparing service related items.

• ❖  Be knowledgeable of the restaurant and its history.

• ❖  Communicate respectfully with coworkers at all levels.

• ❖  Adhere to grooming and dress code standards.

• ❖  Other General Maintenance and food service tasks as Assigned

  Skills & Requirements

• ❖  Minimum 1 year of restaurant experience in a high volume environment.

• ❖  Excellent communication, interpersonal skills, and a collaborative attitude.

• ❖  Must possess exceptional work ethic, strong attention to detail, and strong organizational skills.

• ❖  Receptive to constructive criticism and performance feedback.

• ❖  Ability to demonstrate quick thinking and adaptability in a constantly changing environment.

• ❖  Physical Demands
  

The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 5 to 10 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Seahorse New York reserves the right to add or delete duties and Essential Duties at the discretion of Seahorse New York or its managers. This job description is intended to describe the general work level. It is not intended to be all-inclusive.

Benefits:
Hourly plus tips in a pooled house. ($16/hrs+tips)
Paid sick leave.
Individual and family health insurance with dental and vision options and AFLAC.
Opportunity for growth in a boutique hospitality group.
401K options
Mercer Street Hospitality is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Mercer Street Hospitality is committed to equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Mercer Street Hospitality are based on business needs, job requirements, and individual qualifications, without regard to race, color, creed, family or parental status, sex, sexual orientation, gender identity, national origin, veteran, disability status, or any other status protected by the laws or regulations in the locations where we operate. Mercer Street Hospitality will not tolerate discrimination or harassment based on these characteristics.