*PuppySpot is a fully remote company. We allow employees to work from anywhere nationwide
Looking for Nights & weekend coverage!
Hours: 3pm - Midnight EST, Thursday - Monday
Company Summary:
PuppySpot is the most trusted service for finding healthy puppies nurtured by vetted breeders. With the biggest assortment of puppies available, our site makes finding the right puppy easy for you. We use rigorous breeder screening processes and the most thorough puppy health assessment in the industry. Our independent scientific advisory board serves to ensure these industry leading and science-based standards. Since 2005, more than 220,000 families have trusted us to welcome a new family member home. Our site opens the door to thousands of breeders from the comfort of your home and allows you to skip typical long waiting lists to get your premium puppy. Our U.S. based puppy experts are available seven days a week to offer you a free consultation if you would like assistance selecting a breed or puppy.
$$ BASE SALARY + UNCAPPED COMMISSION $$
REMOTE SALES JOB
MUST HAVE ABILITY TO WORK FROM HOME
- Laptop – Mac or Microsoft
- Internet – wifi or ethernet
- Phone
- Webcam
- Headset – optional
Do you have a passion for puppies and interested in delivering happiness to families?
Responsibilities:
- Handle customer contacts which involves answering questions, educating families, and placing puppies through online chat, phone, email, and SMS
- Convert warm leads to revenue through building value proposition and urgency in the sale
- Expertly track and exceed KPIs, including monthly placements and additional ancillary products
- Make outbound, lead, and follow-up calls to potential customers by telephone to qualify leads and place puppies with additional services.
- Answers inbound sales lead calls to convert calls into sales
- Helps families choose the best puppy by serving as an expert to match lifestyles with breeds (size, temperament, hypoallergenic, energy, trainability)
- Assist customers in understanding the PuppySpot difference value ads, such as 10-year health commitment, no puppy mill promise, industry-leading standards, and safest puppy travel packages
- Recommend additional products for the new puppy, such as PupPack, AKC Reunite registration, virtual vet visits, and insurance
- Solve all problems with a customer-first mentality and out of the box thinking when required
Skills and Experience
- Bachelor's degree OR 2+ years as a high performing salesperson
- Strong phone presence and experience dialing dozens of leads per day
- Fast-functioning computer user to manage CRM and virtual phone system
- Highly adaptable and able to work in a startup environment where things change quickly
- Excellent written and verbal communication skills - no fear of the phone or chat Ability to effectively prioritize tasks and manage time in a fast-paced environment
Benefits/Perks:
- Full medical, vision, and dental insurance
- Pet insurance
- 401(k) retirement savings plan with company match
- PTO & paid holidays
- Flexible spending account (FSA)
- Network of complimentary employee discount programs
- Financial wellness tools / Education and Health Support
- Growth opportunities
- Friends and Family Discount on any PuppySpot puppy
- Growth opportunities
- Ability to work weekend and evening shifts
Pay
- Base Salary: $33,280
- On-Target Total Compensation: $63,313
Think you have what it takes to be PuppySpot’s B2C Consultative Sales Specialist? Please send us your resume today.
Job Type: Full-time
Pay: $50,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Paid training
- Parental leave
- Vision insurance
Compensation package:
- Commission pay
Schedule:
- Evening shift
- Every weekend
- Holidays
- Night shift
- Weekends as needed
Work Location: Remote