B2B Fulfillment Team Lead

Fulfillment.com located in Allentown PA is looking for a full time B2B Fulfillment team Lead.

The B2B Lead will supervise the activities of the B2B shipping area.  Preparing client orders for shipping.  Ensuring all paperwork and administrative functions are complete for B2B orders.  This is a "working" Lead position as this person will do the same work as any employees assigned to B2B.

Essential Duties and Responsibilities:

• Directing assigned employees to pick, pack and ready client orders for shipping
• Liaise with the Success Managers for specific information regarding orders; billing information, picking/packing specifics etc
• Appropriately pack merchandise for shipment according to client specifications
• Create BOL and packing list or create special labels as required
• Researching shortages and/or customer issues
• Update company task management system to ensure all parties are informed of order status
• Navigate vendor and carrier websites as necessary
• Assist with training employees assigned to the B2B department
• Other duties may be assigned as necessary

Work Experience and Required Education:

• Previous fulfillment warehouse experience is necessary
• 1-2 years supervisory experience
• Very detail- oriented, highly organized
• Previous shipping and receiving experience is a big plus
• Good communication skills with all levels of an organization
• Good understanding of various warehouse software systems
• Good computer skills; understanding of how Microsoft office suite works
• Forklift certification and/or ability to be forklift certified through the company training program 

Fulfillment.com offers:

Competitive compensation package including salary, health, dental, vision, life and disability insurance.  Company match 401k plan, paid PTO, holidays.

Local candidates only as there is not a relocation package offered with this position.