Avp, Underwriting Quality Assurance - Commercial And Excess / Surplus & Specialty

If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you!
Job Description Summary
Success on our team requires strong leadership, collaboration, and specialized underwriting expertise. Satisfaction comes from partnering with Underwriting leadership to improve underwriting execution through an underwriting audit feedback loop. If you want to work in an organization committed to making a difference, we want to hear from you!
As an AVP of Underwriting Quality Assurance, you'll lead a team of underwriting auditors and support staff committed to identifying underwriting improvement opportunities by reviewing individual accounts/policies for adherence and clarity of guidelines, authority statements, and state regulations. Our focus is across our multiple business units including Small Commercial, Middle Market, Individual Risk Brokerage, Contract Binding, MLS, Surety, E-Risk and Programs & Alternative Ventures.
We'll count on you to exhibit extraordinary care, create a culture of performance excellence, and set a course for long term success.
Job Description
Key Responsibilities:

• Collaborates with senior management to translate strategic direction into organization direction for the Commercial and ES&S Underwriting Quality Assurance team.
• Leads the creation of all required artifacts for the team, including audit guidelines, and report templates to be utilized in all audits to maintain consistency.
• Drives the utilization of data in the audit process for question completion to enable continuous audits, and increased volume with lower auditor touch.
• Leads the creation and enables scorecards and reports to capture improvements and areas of focus. This includes area specific observations as well as portfolio wide perspective across all of the business units.
• Leads the Commercial and ES&S Quality Assurance process and assuring completion of audits, adherence to best practices, and underwriting performance calibration with business units. Ensures appropriate capabilities and process requirements are established, including nature and frequency of audits, questions, appropriate sampling, and rigorous issue management to closure.
• Oversees associate management including staffing models, hiring, performance management, salary planning and administration, training and development, workflow, and organization planning.

May perform other responsibilities as assigned.
Reporting Relationships: Reports to VP Underwriting & Product Performance - Commercial and Excess / Surplus & Specialty, manages a team of 30 professionals: including 5 Direct reports.
Typical Skills and Experiences:
Education: Bachelor's degree; additional P&C certifications preferred.
License/Certification/Designation: CPCU, RPLU, CRIS, ARM, and or MBA
Experience: Minimum of 10 years of commercial underwriting experience with expertise in the underwriting process and specifically the underwriting audit process. Demonstrates significant people leadership experience, including larger diverse teams, and experience working across business units.
Knowledge, Abilities and Skills: Strategy, leadership, command skills, executive presence, communication, executive influence, drive for results, interpersonal savvy, change management, organizational agility, and technical underwriting acumen.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager's leader and Human Resource Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Exempt (Not Eligible)
Working Conditions: Normal Office/Hybrid Environment. This role is also open to working remotely in the United States.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
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Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
This position could be filled within any of the lower 48 U.S. states.
Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf
Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range.
The national salary range for AVP, Underwriting Quality Assurance - Commercial and Excess / Surplus & Specialty : $159,000.00-$313,000.00
The expected starting salary range for AVP, Underwriting Quality Assurance - Commercial and Excess / Surplus & Specialty : $167,000.00 - $279,000.00