Job Description
Title :- Audio Video (AV) Support specialist.
Location :- NYC, NY
Rate :- $33/hr. MAX
Required Skills:-
• Demonstrated proficiency in AV technology and ability to perform all facets of the role.
• 2-3 years' Experience troubleshooting varied issues that may arise with the AV equipment and different video conferencing technologies including Microsoft Teams, Zoom, WebEx, etc.
• Ability to operate autonomously and manage projects with minimal oversight from their supervisor.
• Works autonomously in delivering installation services and providing on-site technical support to users.
• Prepares documentation to record and track project status, meeting room health checks, operational knowledge of equipment and all areas of configuration and support.
• Ability to leverage advanced troubleshooting strategies to address complex technical issues.
• Independently assesses and adjusts technical solutions based on the specific issue.
• Ability to exercise independent judgment in determining the most appropriate course.