Automotive Service Manager

If you are looking for an innovative and sustainable company that is committed to continuous improvement at every level of the company, then Meineke Car Care is the company for you.

We are currently seeking Service Managers for our locations in Charlotte, NC and surrounding towns.

Our search is based upon individuals who are eagar to set the bar high and work effectively to maintain everday work flow.

Your duties within our Service Manager Team can consist of Day to Day business operation, resolving issues with vehicles and customers, executing end of day reports, and more!

Responsibilities:

• Answer and direct phone calls
• Provide repairs to customers
• Manage a safe and clean work environment
• Professionally provide support via phone and email
• Act as liaison between Sales, Trading and Clients to handle requests and to resolve problems
• Write and distribute email, correspondence memos, letters, forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Run a Successful Auto Repair Center
• Maintain contact lists
• Work with co-workers to assist with client and vendor inquires
• Clerical and administrative duties, as required
• Provide high level of service to our customers
• Skills
• Ability to comprehend functions and procedures to disseminate that information in a clear and precise manner to others
• Ability to prepare and maintain confidential records and reports
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) or Google Drive
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem solving skills
• Self motivated team player who is willing to learn
• Proactive work ethic
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task

Job Types: Full-time

Pay: Salary Plus Commission

Benefits:

• Health insurance
• Paid time off
• Holiday Pay
• 401 with match

Schedule:

• 8 hour shift
• Monday to Saturday