Service Manager

```Job Overview:```
We are seeking a highly skilled and experienced Service Manager to join our team. As a Service Manager, you will be responsible for overseeing the daily operations of our service department and ensuring the highest level of customer satisfaction. If you have a strong background in automotive repair, excellent leadership skills, and a passion for providing exceptional service, we want to hear from you.

```Responsibilities:```
- Manage and supervise the service department staff, including technicians and service advisors
- Ensure efficient workflow and productivity in the service department
- Schedule and assign work to technicians based on skill level and workload
- Monitor the progress of repairs and provide guidance or assistance as needed
- Maintain accurate records of all service activities, including repairs, parts used, and customer interactions
- Handle customer inquiries and complaints in a professional and timely manner
- Collaborate with other departments to ensure smooth operations and customer satisfaction
- Stay up-to-date with industry trends and advancements in automotive technology

```Requirements:```
- Previous experience as a Service Manager or similar role in an automotive dealership or repair shop
- Strong mechanical knowledge and understanding of automotive diagnostics
- Proficient in air brake systems, transmission repair, brake repair, shocks/struts replacement, and other common automotive repairs
- Excellent leadership skills with the ability to motivate and inspire a team
- Exceptional customer service skills with a focus on building long-term relationships
- Strong organizational and time management skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Valid driver's license with a clean driving record

Join our team as a Service Manager and take your career to the next level. We offer competitive compensation, comprehensive benefits package, and opportunities for growth within our organization. Apply today to be part of our dynamic team!

Job Type: Full-time

Pay: $57,607.78 - $69,377.12 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 8 hour shift

Ability to Relocate:

• Concord, NC 28027: Relocate before starting work (Required)

Work Location: In person