Automotive Service Advisor (Good Pay / Family-Owned Shop / No Weekends)

Automotive Service Advisors: Finding an automotive repair shop that will treat you right isn’t rocket science.

In fact, finding a shop that truly cares boils down to just two things:

1. They care about their employees (by treating them as part of the family)

2. They care about their customers (and they prove it every day by putting customer interests first)

Are you looking for a well-run business with a family atmosphere, great customers, and interesting work?

Are you looking for a long-term career path with tons of opportunities for growth?

Are you looking for owners that listen, who maintain an open-door policy where your contribution to the team is truly valued?

Then…

THIS OPPORTUNITY IS FOR YOU!

· We Believe in Organization and Procedures

· We Believe in Professionalism and Quality

· We Believe in Quality of Life (5-day work week, no weekends!)

· We Believe in a positive work environment (BE PART OF A TEAM – NOT JUST A NUMBER IN A BIG COMPANY)

We are looking for an EXPERIENCEDSERVICE ADVISOR for our fast-growing transmission repair facility here in Houston, TX.

This is a full-time position for a strong candidate who has at least 3 years of experience working for a professional auto repair business as a Service Advisor (transmission knowledge/experience preferred but not required). We offer highly competitive compensation to match your skills that includes a strong compensation package that ranges from $25 - $30/hour based on skills and experience.

Circle D Transmission is committed to building sustainable careers for the right people. This means great pay and of course a great work environment. This also means investing in our employees with the right training to advance their careers.

At Circle D Transmission we believe that people need a place to go that is honest and will get them back on the road.

Our Service Advisor is the interface between the customer and the technician and is responsible for pulling everyone together as a team.

Service advisors are powerful salespeople at the front counter! Not only do they sell service, but they own the customer experience.

=>WHAT YOUR TYPICAL DAY WILL LOOK LIKE<=

1. Open the business, organize, and write up drop off vehicles, follow up on work status in the shop.

2. Answer phones, address customer's needs, direct calls to the correct person, take messages.

3. Schedule customer’s vehicles, verify upcoming appointments, follow up on missed appointments.

4. Manage workflow, assign technicians work, follow up on that work and keep work constantly moving in the shop.

5. Write estimates for well-planned work that will benefit our customers and can be performed properly and efficiently with high quality results.

6. Sell Automotive Service, parts, repairs, and diagnostics.

7. Build positive relationships with other staff members, supervisors, customers, and vendors.

8. Organize and maintain all aspects of work in a timely manner to maximize production and efficiency. This will include: estimates, sales, workflow, arranging deliveries, assigning work, and other job related responsibilities.

9. Make sure the schedule is always full by reaching out to customers via internal marketing.

10. Close down procedures.

=>SKILLS THAT WILL HELP YOU SHINE IN THIS ROLE<=

· Excellent customer service and sales skills (outgoing / friendly / accommodating / people oriented / solution focused).

· The ability to listen to customer concerns and convert them into written instructions for technicians.

· A strong customer satisfaction focus will be your highest priority.

· A bias toward action. You will love to pick up the phone and drive business.

· Must work well with a diverse client base, technicians, and coworkers.

· Must be a team player!

· Attention to detail, excellent written and verbal communication skills, and a strong work ethic.

· A strong automotive background. Bring your automotive skills and knowledge and hit the ground running!

· Applicants should have the ability to type well, be technically minded, proficient with modern technology and forms of communication, and maintain a professional appearance and demeanor.

· Must be comfortable presenting customers with options and educating them to make the best decision based on their vehicle and situation.

=>ABOUT CIRCLE D TRANSMISSION<=

Since 1976, Circle D Transmission has taken pride in always going above and beyond for our customers. Our team consists of certified professionals who have decades of experience in transmission diagnostics and repair, with a specialization in driveline repairs. We offer transmission service on both daily-driven vehicles AND performance vehicles. The services we offer include automatic transmission rebuilds, performance transmission rebuilds, performance parts sales, remanufactured transmission replacement, clutch replacement, remanufactured transfer case replacement, transmission preventive maintenance, remanufactured differential replacement, and more.

=>446 Google Reviews with a 4.9-Star Average!<=

Take a look at our reviews to see what our customers say about us: https://bit.ly/CircleDTransmissionReviews

Want to come grow with us?

Circle D Transmission is currently looking for an experienced AUTOMOTIVESERVICE ADVISOR/SERVICE WRITER with a great attitude who takes pride in their work.

If it’s time for a change and you are ready for a new opportunity where the sky is truly the limit, give us a call. We promise that you will be appreciated, respected and well-compensated for your knowledge and skills.

We look forward to speaking with you.

You can apply here on Indeed.com, email or drop off your resume in person or call:

Circle D Transmission

13706 Hempstead Rd, Houston, TX 77040

info@circledtrans.com

Not sure if you want to commit, don’t have an updated resume, or just have a quick question? Send Sherry a text at 713-895-7019 and let me know you saw the ad.

Warmest regards,

-Sherry

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Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Day range:

• Monday to Friday
• No weekends

Shift:

• Day shift

Experience:

• Service advising in a professional auto repair shop: 3 years (Required)
• Customer service: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person