Automotive Service Advisor

Auto Pros Recruiting is working with the best facilities throughout the Greater Houston are who are in need of ROCK STAR SERVICE ADVISORS.

Our Service Advisor/Writer Responsibilities include but are not limited to:

• Greet customers in service department
• Listen to customers’ description of problems and provide the technicians with accurate descriptions
• Help develop cost estimates for repairs
• Advise customers on available parts and service options
• Provide the highest level of customer service to customers
• Verify warranty and service contract coverage
• Maintain customer records

The ideal candidate:

• Minimum 1+yrs prior Service Writer/Advisor Experience REQUIRED
• Experience using CDK is a huge Plus
• Must be team oriented and focused on a High Level of Customer Service
• Should possess knowledge of automotive industry and parts
• Knowledge/Experience with OEM products is a huge Plus
• Excellent sales skills
• Must be honest and ethical and possess good communication and organizational skills
• Must be on time and dependable
• Must be able to work in a fast-paced environment

Responsibilities:

- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Perform vehicle inspections and provide accurate estimates for repairs
- Communicate with technicians to ensure timely completion of repairs
- Explain repair recommendations to customers and address any questions or concerns
- Maintain organized records of customer interactions and vehicle service history

Qualifications:

- Previous experience in a dealership or Automotive Service writing role preferred
- Knowledge of automotive repair and maintenance procedures
- Familiarity with tire service, including alignment and suspension work
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using computer software for estimating repairs and managing customer information
- Mechanical knowledge to understand service technician recommendations

If you are a motivated individual with a passion for providing exceptional customer service in the automotive industry, we encourage you to apply for the position of Service Advisor. Apply today to be part of a dynamic and growing group of dealerships where you can utilize your skills and knowledge to help customers maintain their vehicles in top condition.

APPLY NOW!

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Weekends as needed

Shift:

• Day shift

License/Certification:

• Driver's License (Required)

Work Location: In person