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Form of workJob Description
WHY WORK FOR US?
We are a people-oriented business that is committed to providing superior levels of customer service. While our success and growth are dependent on many factors, first and foremost are the skills, intelligence, creativity, and dedication of our employees.
- Are you good at sales but don't want a face to face interaction?
- Would you like phone calls and internet leads coming to you?
- Would you like to contact a current owner base?
- Do you have experience in the automotive field?
- Are you familiar with CRMs, Dealersocket, Vin Solutions, and/or E-Leads?
Traits of our BEST Sales BDC Team Members
- Competitive
- Consistent and performance driven
- Able and willing to handle objections
- Possess willingness and desire to learn
- Is passionate about and promotes positive impact with each customer
- Can work independently and with a team
Candidates that wish to work from home are required to have:
- High speed internet connection
- Webcam for training and continuous coaching
- Own a desktop and/or laptop computer(Macs, Notebooks, Chromebooks are NOT compatible with our software)
- PC must have Windows 10 or recent w/ 8GB of RAM and 200 GB Hard Drive or SSD
- Quiet area set up with no distractions or loud noises
Please DO NOT apply if you do not meet the requirements to work from home!!!
TRAINING:
- NO weekend training, initial training is two weeks
- Online training courses with hands-on nesting, and mentoring
- Seats are filling up fast so submit your resume and application today!!!
- Accepting applications for W2 employment in the states of: Texas (TX), Arizona (AZ), Florida (FL), Georgia (GA), Iowa (IA), Kansas (KS), Nevada (NV), North Carolina (NC), Ohio (OH), Oklahoma (OK), Rhode Island (RI), South Carolina (SC), Tennessee (TN), West Virginia (WV)
REQUIRED HOURS:
Sales BDC operational hours are Mon- Fri 8AM - 10PM, Sat 11AM - 9PM, and Sun 10AM - 5PM
- Rotating weekends with alternate day off during the week
- Up to 40 hours per week for Full Time with opportunity for OT
- Up to 29 hours per week for Part Time
- Must exhibit punctuality and reliability in regards to work schedule
RESPONSIBILITIES:
In this role consultants will make outbound calls to potential customers on behalf of dealership with the intention of coming to a final resolution:
This includes:
- Outbound calls to customers on behalf of dealerships, nationwide
- No cold calling, leads are generated from web leads
- Average of at least 700 calls per pay period in/outbound
- Conversion of scheduled appointments to actual shows
- Scheduling sales appointments or car show appointments and inputting customer details in the dealership's CRM
- Manage and Document Process in respective CRM tool and Software(s)
- Utilize excellent spelling and grammatical skills to relay written messages as required
- Performing other duties as needed and assigned by supervisor
QUALIFICATIONS
- High School Diploma/GED required
- Associate's Degree is a PLUS
- 35+ WPM
- Professional and friendly phone skills
- Ability to work rotating weekend
- Ability to multi-task and navigating multiple software(s) (concurrently)
- Self-motivated, enthusiastic presence in a team environment
- Professional work ethic
- Proven conversion statistics
- Dealership / Inside Sales Experience is a PLUS
COMPENSATION/PAYROLL SCHEDULE
- Variable Compensation
- Base pay starts at $16 per hour
- Monthly Variable Bonus Pay for Performance, EACH PAY PERIOD
- Semi-monthly payroll with check dates on the 15th and last day of the month
- 1st-15th paid out on the last day of the month
- 16th - last day of the month is paid out on the 15th of the following month
BENEFITS
- Paid Training
- Medical, Dental and Vision Plans
- Vacation and Sick pay accruals
- Urgent Care Membership
- Company paid LTD with option to enroll in Voluntary STD
- Company paid Life Insurance
- 401K with company match
About Traver Connect
Located in Richardson, TX Traver Connect (TCONN) offers a complete suite of solutions for automobile dealerships nationwide to maximize Sales BDC and Service BDC. Dealerships can utilize Traver Connect’s proprietary software to help increase dealership's revenue. The entire suite of TCONN's solutions are designed to convert customer leads into actual sales and service-lane profits. The staff of experienced experts is also able to provide professional training, both online and on-site, while maintaining social distancing and enforcing safety measures. Traver Connect is ready to guide dealerships with well-executed best practices designed to grow customers consistently and profitably. In short, Traver Connect can enhance an entire dealership’s bottom line.
NO PHONE CALLS PLEASE
EQUAL OPPORTUNITY EMPLOYER
DRUG SCREEN AND BACKGROUND CHECK REQUIRED
