Automotive Fixed Operations Support Specialist

Job Details
Job Location
Hudson Automotive Group- Nashville - Nashville, TN
Salary Range
$70,000.00 - $100,000.00 Salary/year
Job Shift
Day
Description
Hudson Automotive Group is looking for a talented AutomotiveFixed Operations Support Specialist(aka, Technician Development, Retention & Recruiting Specialist)to join our corporate team in the Tennessee market.
Hudson Automotive is a third-generation, family-owned and operated business proudly serving customers with all their automotive needs. Founded in 1948, Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50+ dealerships and more than 4,500 employees. Our dealerships are located throughout South Carolina, North Carolina, Kentucky, Ohio, Louisiana, Georgia, Alabama, Tennessee, and we continue to grow!
Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyota's President's Award, Nissan's Global Award, Ford's President's Award, and the Honda President's Award for their dedication to excellence. In 2019 & 2021, Hudson Automotive was voted Best Places to Work in South Carolina.
$70k - $100+k Per Year Earning Potential
Salary with Bonuses
Yearly PTO That Begins Accruing Day 1 of Hire
5+ Years of high-volume technical experience in the automotive industry Required
Previous Automotive Service Department Management or Shop Forman Experience Preferred
Up to 25% Travel Required
Job Responsibilities:

• Assists, guides, leads & directs the full, lifecycle recruiting process to assist stores identify and hire entry level, experienced and Master level automotive technicians for Hudson Automotive dealerships.
• Partners with the CHRO / Human Resources to successfully administer and manage the Hudson Automotive Technician Development Program.
• Partners with the CHRO / Human Resources and Fixed Operations team to identify Colleges, Universities, Technical and Trade Schools to develop relationships with, while building a pipeline of current and future Tech candidates.
• Partners with the CHRO / Human Resources to create, design, and maintain weekly and monthly analytics reporting to track open TECHNICIAN positions, bench needs, candidates in process, status in the interview process and hires.
• Build and drive innovative strategies to improve quality candidate generation through vendor tools, recruiting technology solutions, and other platforms such as social media, web-based advertising, mobile, etc.
• Review applications, conduct phone screens & or face to face interviews, then forwards to the appropriate Hiring Managers for further consideration in the interview process.
• Works with Fixed Operations and Dealership Leadership to review, edit and create recruiting materials that advertise our positions in a positive manner and drive high applicant interest.
• Work with store GM's and Service Directors to maximize shop productivity by assisting in setting up the best shop structure (Lateral support, Teams, Dispatcher, etc.).
• Attend advisory board meetings at Technical schools and High Schools to help attract new technicians, build instructor-store manager relationships, and create better training methods.
• Track technician growth within the group and enhance our volume.
• Have A.S.E. training classes regionally to help promote our groups certification levels.
• Create and enhance express lube and express service programs.
• Manage flat rate hour production hours growth and work with management to increase performance.
• Train and develop group leaders, dispatchers, shop foreman of tomorrow.
• Stay current with the latest brand technology and make sure stores do the same.
• Assists in the validation of shop training compliance at all locations.
• When feasible, attends Colleges, Universities, Technical and Trade Schools "career fairs and hiring events".
• Periodically travels and visits dealerships with partners to participate in interviews.
• May conduct both virtual and in-person interview skills training and educate and ensure Technician professional development.
• Partners with the HR, Fixed Operations and Dealerships to create mentor programs and career paths for newly acquired technicians.
• Works with Fixed Operations, Human Resources and Dealership Leadership Team with the development and execution of the new hire orientation and on-boarding training programs for newly hired technicians
• Attends regular staff and/or committee meetings as required.
• Other job duties as assigned by supervisor.

Job Requirements:

• 5+ years of high-volume technical experience in the automotive industry Required
• 2-5 years of experience; comfortable speaking, presenting & facilitating training to both small and large groups
• 2-5 years of experience in the design of automotive technical training content and materials preferred
• Experience utilizing various applicant tracking systems
• Microsoft Proficient
• Must be able to teach, coach and train Technicians for multiple automotive brands
• Experience utilizing HRIS systems such as Paycom is preferred
• Experience with recruitment / employee on-boarding / employee training and development
• Bachelor's degree preferred, but not required
• Professional dress / business casual attire required
• Strong attention to detail, ability to work in a fast-paced environment
• Strong communication, time management, organization, and customer service skills
• Bilingualism is not required but can be very helpful
• Valid driver's license and clean driving record
• Ability to pass pre-employment testing to include background check, drug test and motor vehicle report is required

Benefits Overview:
Hudson Automotive Group is proud to offer the following benefits for our employees:

• Medical, Dental, Vision Insurance
• Life Insurance
• 401k with Match
• Paid Vacation/Holidays
• Yearly Accrued PTO
• Paid Training
• Employee Assistance Program (EAP)
• Employee discounts on products & services
• Balanced work schedule

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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