Experienced Automotive Service Writer
Mike Calvert Toyota – It's time to make the most important move of your career- the move to Mike Calvert Toyota! We are proud to be one of the fastest growing Toyota stores in the nation. Come be a part of something unique- The Mike Calvert Way!
**Only candidates with automotive dealership experience will be considered! **
Why Mike Calvert?
Mike Calvert’s service department is fully climate controlled, state of the art facility! We are proud to be one of the fastest growing Toyota stores in the nation.
Our Service Department is OVERFLOWING with work. Ask any Mike Calvert technician and they will tell you that they are proud to be a part of the Mike Calvert Toyota team.
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We offer a great work environment and understand the importance of a work life balance.
Our team enjoys a 4-day work week, and ask us about 5/ 5 rest and relax incentive program!
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Responsibilities:
- Ensure that customers receive prompt, courteous, and effective service
- Greet customers and assist them with any inquiries they may have
- Perform vehicle walk around and MPI
- Drive the sale of technicians' time to meet departments sales forecast
- Consult with customer on applicable service specials.
- Prioritize required services, and be prepared to provide options upon request.
- Document declines for services and ask for follow-up on future service visits
- Establish and maintain a close relationship with the customer
- Keep customer informed on completion times, and service expenses
- Remain involved with delivery of vehicle to customer upon completion
- Ensure customer has a positive dealership experience
- Spend quality time building relationship with the customer.
JOBREQUIREMENTS:
As a Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver.
- Minimum of one year of experience as an automotive service advisor
- Toyota experience preferred but not required
- Must have computer proficiency
- Exemplary customer service
- Proven KPI performance
Please submit your resume for consideration. Salary is commensurate with experience!
Job Type: Full-time
Pay: $60,000.00 - $140,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Day range:
- Monday to Friday
- Weekends as needed
Shift:
- 8 hour shift
Experience:
- automotive dealership: 1 year (Required)
Ability to Relocate:
- Houston, TX 77054: Relocate before starting work (Required)
Work Location: In person