Automotive Customer Service Representative

Company Background:

Rollx Vans is an accessible van manufacturer that sells vehicles nationwide. For over 45 years, we have been helping people with disabilities gain independence and live happier, healthier lives.

Job Description:

-Answer calls coming in to the service department and return voicemails

-Evaluate and resolve customer issues

-Communicate service/warranty calls to Rollx field technicians

-Facilitate the administration of parts to Rollx field technicians, service stations and customers

-Evaluate work to be performed on local service calls; communicate repairs to customers and schedule in-house techs

-Troubleshoot with customers, field techs and service stations

-Greet customers and handle any walk-in service inquiries

Ideal Candidate:

-Great communication skills

-Customer oriented

-Detailed and Organized

-Positive Attitude

-Dependable

-Willingness/flexibility to take on additional responsibilities

-Basic computer skills

-Knowledge of OEM/Rollx products

-Shift is from 8:00am-4:30pm, Monday - Friday

Job Type: Full-time

Pay: From $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Savage, MN: Relocate before starting work (Required)

Work Location: In person