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SalarySales Agent at Monarch Transport Group - Job Summary
Monarch Transport Group is seeking a dedicated Sales Agent to join our team, focusing on delivering superior Auto Transport solutions. This role is vital in engaging with potential and existing customers, ensuring their needs are met with personalized solutions that exemplify our commitment to excellence and customer satisfaction.
Key Responsibilities:
- Engage with new and existing leads through proactive calls and follow-ups, introducing our services and tailoring solutions to their needs.
- Collaborate closely with dispatch and customer service teams to guarantee smooth order fulfillment and maintain high levels of customer satisfaction.
- Ensure compliance with booking and documentation requirements, including Terms of Service agreements and financial readiness.
- Coordinate effectively with the dispatch team to secure reliable carriers for our customers’ transport needs.
Qualifications:
- Strong communication and interpersonal skills, with an emphasis on building rapport.
- A customer-first approach, with the ability to effectively address and anticipate customer needs.
- Proactive in managing leads and following up to enhance customer relationships and conversion rates.
- Capable of working independently and managing multiple tasks efficiently.
- Relevant experience in sales and customer service is preferred.
Our Commitment:
Monarch Transport Group values excellence, teamwork, and continuous improvement. We are committed to providing our employees with opportunities for professional growth and development, striving to exceed customer expectations through integrity, innovation, and a focus on quality and reliability.
Join us and play a pivotal role in advancing the Auto Transport industry, ensuring every customer interaction reflects our dedication to delivering the best in service and satisfaction.
Job Type: Full-time
Pay: $1,500.00 - $3,000.00 per month
Work Location: Remote
