Auto Property Damage Adjuster

***Hybrid Role in San Antonio Area; Salary Based; Full-Time Role***

About Us

At Davies, we get it... you are not just looking for a job, you are looking to build a life and a career. We believe in our people and realize that our success is a direct result of creating a learning atmosphere, leadership opportunities, and promoting from within. We believe that engaging in corporate social activities and working together as a team is a vital part of the Davies culture.

With a multinational global team, Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated, and global businesses. At Davies Group, we help clients to manage risk, operate core business processes, and to transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, and change management.

The Littleton Group, a Davies Company, is headquartered in Austin, Texas and has been a leader in the insurance claims industry since its inception in 1979. Throughout our history, we have performed insurance claim services for various types of clients including, but not limited to insurance carriers, managing general agents, offshore & stateside captives, municipalities, private entities, and self-insureds. Across the insurance industry, the Littleton Group holds a sterling reputation for service and flexibility.

Are you looking for a company that is Dynamic and Innovative where the employees are Connected and Succeed Together? If so, Davies may just be the right choice for you.

Job Overview

The Littleton Group is experiencing rapid growth and is seeking an experienced Property Damage Adjuster to join our team. Reporting to the Director of Auto Division, will play a pivotal role in investigating and analyzing complex cases, including major disasters, industrial accidents, and large-scale property losses. You must have Property Damage experience, or equivalent work experience and hold a multi-line Texas adjuster’s license. Your expertise along with precision and attention to detail, you will collaborate with various stakeholders, such as policyholders, contractors, and legal representatives, to accurately assess the extent of damage, determine coverage, and negotiate fair settlements. Leveraging your technical knowledge and industry experience, you will provide comprehensive reports and recommendations, ensuring prompt and equitable resolutions for our clients. Your commitment to delivering exceptional customer service, coupled with your ability to thrive in high-pressure situations, will be instrumental in helping individuals and businesses recover from catastrophic events. This role is a full-time, HYBRID, salary based position.

Responsibilities and Duties

• Establish timely contact with all applicable parties to a claim (insureds, drivers, witnesses, etc.) to gather facts of the loss
• Assess coverage, identifying and addressing potential coverage issues
• Document information obtained regarding damages and manage the assignment of claim damage for inspection
• Maintain file notes and correspondence while efficiently handling multiple tasks in a fast-paced environment
• Other duties as assigned

Experience and Qualifications

:

• Multi-line Texas Adjuster's license
• Experience as a Property Damage Adjuster, showcasing excellent verbal and written communication skills
• Strong interpersonal skills and proficiency in using Microsoft Office software and other business-related software
• Ability to type own reports and other correspondence effectively

Knowledge, Skills, and Abilities

• In-depth knowledge of property insurance policies, coverage, and regulations
• Strong understanding of Property Damage assessment methodologies and estimating software
• Proven ability to investigate complex Property Damage claims and determine liability accurately
• Exceptional analytical skills to evaluate the extent of Property Damage and estimate repair costs
• Excellent negotiation and settlement skills to reach fair and equitable claim resolutions
• Strong organizational and time management abilities to handle a high-volume caseload effectively
• Ability to collaborate with various stakeholders, including policyholders, contractors, and legal experts
• Excellent communication skills to explain technical information and claim decisions to clients clearly
• Proficiency in using technology and digital tools to document and process claims efficiently
• Detail-oriented approach to ensure accuracy in claim documentation and settlements
• Adaptability to handle challenging situations and work effectively in a fast-paced environment

Essential Requirements

• Must have US work rights
• Multi-line Texas Adjuster's license.
• Experience as a Property Damage Adjuster, showcasing excellent verbal and written communication skills

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the individual for this job and are subject to change with or without notice.

Diversity and Inclusion

Davies is committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).

Rewards and Recognition

We embrace innovation and run an annual competition available for all teammates to submit their ideas. The top finalists travel to the current year’s competition site where they pitch their ideas to our investors. The winner receives funding to bring their idea to life and the runners up receive a reward for their involvement. Some of our teammates have moved across into brand new positions to further develop their ideas/projects!

Benefits

• Medical, dental, and vision plans
• Paid Time Off, Sick Leave, and Paid Holidays
• 401(k), Life insurance, short term, and long-term disability plans
• Amazing Executive and Senior leadership as well as fabulous teammates

Position Type, Work Environment and Physical Demands

This is a hybrid, full time, salaried, exempt position that predominantly operates in the San Antonio office. While working in our office environment, you will primarily engage in desk-based activities. This includes prolonged periods of sitting at a desk while utilizing a computer. Regular hearing and verbal communication will be essential as you interact with teammates and stakeholders. Although this is a largely sedentary role, occasional physical activities may be required, such as reaching outward, using a phone, operating office equipment, and bending.

Location

The Littleton Group is currently able to support employees residing in the following US locations: AL, AR, FL, GA, IA, ID, IL (except Chicago & Cook County), IN, KY, KS, LA, MN (except Duluth, Minneapolis, & Saint Paul), MS, MO, NC, ND, NE, NH, OH, OK, PA (except Philadelphia, Pittsburgh & Allegheny County), SC, SD, TN, TX, UT, VA, WV, WI, and WY. If you live in—or are willing to relocate at your own expense to—any of the listed locations, we look forward to your application! If there is a required or preferred location for an open role, it will be listed in the job description. Should your state not be listed, please visit https://davies-group.com/location/ to locate a subsidiary near you.

Job Type: Full-time

Pay: $57,000.00 - $63,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• Hybrid work

Application Question(s):

• Are you legally authorized to work in the United States?
• Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?
• Have you ever been employed by Davies Group or one of its subsidiaries? If yes, what company, what was your title, and dates of employment?
• What city and state do you currently reside in?

Experience:

• claims handling: 2 years (Required)

License/Certification:

• Texas all lines license (Required)

Ability to Relocate:

• San Antonio, TX 78228: Relocate before starting work (Required)

Work Location: Hybrid remote in San Antonio, TX 78228