Federated’s culture is grounded in our Four Cornerstones: Equity, Integrity, Teamwork, and Respect. We strive to create a work environment that embodies our values and commitment to diversity and inclusion. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities. Our top priority in recruitment and development of our next generation is to ensure we align ourselves with truly exceptional people who share these values.
This is a remote/home-based position that will require travel by car and/or plane frequently. Roughly 50% of your time will be spend traveling. Frequent overnight travel and occasional multi-night travel included.
Responsibilities
- Evaluates claims, determines validity of coverage, and conducts investigation. Determines extent of damage through inspection of vehicles and other equipment. Prepares written estimate of repair costs and/or conducts an investigation to determine actual cash value.
- Negotiates directly with clients and third parties. Obtains and evaluates written and recorded salvage bids in total loss cases. Photographs damaged property as necessary to reflect the scope of the damage and the identity of the damaged property.
- Documents all investigations conducted and action taken to provide a complete, accurate, and self-sustaining record for future reference.
- Keeps technical manuals and electronic reference materials updated. Maintains knowledge of industry developments, repair techniques, and procedures.
- Plans and schedules work itinerary to make the most effective use of travel time.
Minimum Qualifications
- Prefer industry experience with heavy trucks & trailers with an interest in deepening industry and estimating knowledge
- Prefer two years’ automotive body experience or vocational training in related field, demonstrating basic understanding of automobile body parts or a four year degree
- Must demonstrate the ability to proficiently and effectively manage assigned claims with minimum work direction. Prefer two years customer service experience
- Strong analytical, computer and time management skills
- Excellent written and verbal communication skills
- Valid driver’s license and acceptable driving record
- Travel by car and/or plane frequently, including overnight and occasional multi-night travel
- Work indoors and outdoors with exposure to noise, heat and/or cold
- Occasionally adjust work schedule and/or work extra hours including evenings and weekends.
- Must have physical mobility, vision, and hearing necessary to traverse and evaluate claims damage
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