Auto Center Store Manager

Description

General Managers own the overall guest experience and oversee all operations. This includes creating an environment of accountability, increasing sales, controlling costs, managing profitability, satisfying guests, training, motivation, and developing teammates. They also ensure that all teammates are technically proficient.

Qualifications

Previous experience is essential and MUST have a minimum of 2 years working for a dealership, automotive shop, tire center or quick lube. Simply put, we are looking for people who can provide exceptional leadership and the ability to inspire a high-performance team.

Job Duties Include

• Oversee all store operations to ensure compliance and quality standards
• Ensure the store is open and closed on-time.
• Build relationships with guests’ and provide world class customer service
• Accurately capture guests’ product needs and provide updates throughout the process
• Listen to client complaints and assist in addressing their issues and resolving challenges
• Provide store-level leadership to members through coaching, training, and performance management
• Assist Techs with performing oil changes, routine preventative maintenance, vehicle testing, diagnosis, service and repair.
• Create work schedules, ensuring proper staffing coverage so business needs are met
• Increase sales, improve store profitability, and reduce expenses
• Manage store inventory, product ordering and receiving
• Maintain building and grounds to improve appearance and curb appeal
• Oversee the disposal of wastes such as used engine oil to ensure adherence to health and safety laws

Core Qualities and Traits

• Have a passion and dedication for automotive sales, service, and customer care
• Continually learning and developing skills to meet all challenges
• Building strong relationships, providing world class customer service
• And rolling up your sleeves and leading by example to motivate and inspire

Requirements

• Excellent problem-solving and critical thinking skills
• Energetic, hardworking, and able to multi-task
• Show initiative, responsibility, and must be reliable
• Good interpersonal and communication skills
• A positive attitude, strong work ethic, and a team player
• Must have a valid driver’s license and authorized to work in the U.S.

Job Type: Full-time

Pay: $1,250.00 - $2,000.00 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Weekends as needed

Experience:

• Customer service: 2 years (Required)
• Crew management: 2 years (Required)

Work Location: In person