Job Description
6570 Amherst Ave., Springfield, VA 22150
2023 has been a record-breaking year for Hart Nissan of NOVA with 2024 following suit! We are HIRING NOW for outgoing and friendly Appointment Schedulers to work in our Dealership's Business Development Center to answer potential customer's questions about vehicle prices, availability, etc., and to schedule appointments for them to meet with our dealership's sales team. As a BDC Representative you will play a pivotal role in fostering strong customer relationships and driving business growth.
Hart Nissan of NOVA is part of a small, family-owned dealer group – No Corporate Politics! We promote a team-oriented environment where each employee has the mentorship, support, and tools they need to succeed in their career.
Click here to learn more about us! Apply online or come by today!
We offer:
- Excellent Hourly Pay PLUS Bonuses!
- Opportunity to earn $50,000 - $75,000+ a year
- Full-time Position, 40-hour Work Week
- Christmas Bonus
- Work/Life Balance
- Full Family Benefits – Medical, Dental, Vision, and Life Insurance
- Paid Vacation / Sick time
- Employee Discounts on Products & Services & Vehicle Purchase Plans
- Opportunity for fulfilling long-term career with room for advancement!
- Employee Appreciation Events
Responsibilities – BDC Representative:
- Respond to Internet and telephone customers’ inquiries and ensure that the dealership actualizes its maximum profit potential on BDC / Internet sales
- Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
- Handle all incoming internet email leads and internet phone leads
- Be available to respond to email inquiries in a professional, well-spoken manner
- Assist customers in appropriate vehicle selection
- Direct customers to product information resources, including those available on the internet
- Check email frequently and respond to inquiries immediately
- Deliver inquiries/messages intended for other sales personnel and departments promptly
Qualifications/Requirements – BDC Representative:
- Previous Sales, Customer Service, Business Development Center experience is required
- Experience handling high call volume required – Must be comfortable speaking on the phone
- Dealership experience is preferred but not required
- Ability to focus in a fast-paced environment, communicating with customers, and using a computer to type customer comments/requests
- Ability to hit sales quotas and closing percentages
- A positive attitude and professional appearance
- Valid driver's license and a clean driving record
- High school diploma or equivalent
- Please upload your resume. Completing the online assessment will grant you priority consideration!
- Applicants must pass pre-employment screening
- We are a Drug-free workplace
We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.