Austintown Assistant Manager

YOUNGSTOWN AREA GOODWILL INDUSTRIES, INC.

COMPREHENSIVE JOB DESCRIPTION

Job Title: Assistant Store Manager

Report to: Store Manager

JOB SUMMARY

To manage, operate and supervise all functions of the retail store in the absence of the store manager (including client training). When Goodwill trainees are assigned to the store, the Assistant Store Manager is responsible for their training when the manager is absent. The Assistant Store Manager will utilize staff on duty efficiently, emphasizing customer service. Promote sales growth and attend to merchandising and maintenance needs. The Assistant Store Manager is responsible and accountable for safeguarding store cash, mid-day and night bank deposits. (Follow cash and banking procedures accurately). Assistant Store Manager will be alert to store safety and security. Will be able to meet the public with ease. Will have the ability to supervise without showing partiality. Assistant Store Manager will maintain a pleasant atmosphere in the store among personnel and the public at all times; maintain the proper handling of merchandise according to procedure; and adhere to all store policies. Will have sufficient mathematical skills to use cash register and complete store paperwork.

Assistant Store Manager will be able to work cooperatively with store manager to ensure smooth store operation and growth. Will be good at team building and motivating staff. Will be supportive of co-workers and addressing personnel concerns in the absence of the manager.

Assistant Store Manager will have occasional short deadlines, and work environment hectic with occasional high stress.

Assistant Store Manager will be understanding with customers and employees in training and making changes; also in dealing with problems. Will be fair-minded but firm in direction. Will be capable of acting as manager when necessary.

Assistant Store Manager will annually review the Corporate Responsibility Policy to ensure departmental compliance with it. Review with all staff. Make suggestions for revisions, additions, etc.

Must possess a valid driver’s license, maintain adequate insurance and pass a background check.

EDUCATION/TRAINING/EXPERIENCE/LICENSE REQUIRED

A high school diploma or equivalent is required. A minimum of three years retail experience with at least one year in a retail sales supervisory capacity or in a managerial/supervisory position is required.

HOURS WORKED

Assistant Store Manager is normally scheduled on a weekly basis; a maximum of forty (40) hours per store schedule.

NUMBER OF DAYS WORKED

May vary, but normally five days a week.

OVERTIME HOURS

Generally overtime hours are not scheduled; however, overtime may be required based on the needs of the company.

PHYSICAL DEMANDS

For the purpose of determining the frequency of an activity, please refer to the following table:

Never: 0% (0 Min. to 6 Min.)

Occasionally: 1 - 33% (6 Min. to 2 Hrs. 45 Min.)

Frequently: 34 - 66% (2 Hrs. 45 Min. to 5 Hrs. 30 Min.)

Continuously: 67 - 100% (5 Hrs. 30 Min. to 8 Hrs.)

STANDING Continuously (67-100%)

Surface: Tile, carpet, cement

Activity: Maintain store merchandise and appearance, customer service, etc.

WALKINGContinuously (67-100%)

Surface: Tile, carpet, cement

Activity: Maintain store merchandise and appearance, customer service, etc.

SITTINGOccasionally (1-33%)

Activity: Paperwork

CLIMBING Occasionally (1-33%)

Activity: Attend to store merchandise and displays, occasionally using ladder. Preferred, but not required.

BENDING Occasionally (1-33%)

Activity: Stocking, display setup, etc.

STOOPING/KNEELING Occasionally (1-33%)

Activity: Brief stocking, bagging. Preferred, but not required.

REACHING OVERHEAD OR AT SHOULDER LEVEL Frequently (34-66%)

Activity: Textile transfer

TWIST AND TURN Occasionally (1-33%)

Activity: Stocking, display setup, etc.

LIFTING Frequently (34-66%)

Activity: Attend to store merchandise and displays. Lift up to 100 lbs. with help.

CARRYING Frequently (34-66%)

Activity: Attend to store merchandise and displays. Carry up to 50 lbs. with help.

PUSH/PULLFrequently (34-66%)

Activity: Attend to store merchandise and displays, moving of textile rack and buggy.

COORDINATION Eye, Hand, Foot Continuously (67-100%)

Activity: All aspects of job

TALKING/HEARING/SEEING Continuously (67-100%)

Activity: All aspects of job. Hearing is preferred, but not required.

MACHINES/TOOLS/EQUIPMENT/WORK AIDS Frequently (34-66%)

Activity: Using cash register, calculator, dolly, buggies, safe and rolling clothing racks. May also be trained to use a pallet jack and/or a tow motor.

ENVIRONMENTAL CONDITIONSIndoors 95% Outdoors 5%

Hazards include rolling racks, furniture, and other equipment.

HAND COORDINATIONRIGHTLEFTBOTHFREQUENCY

Major Hand X Continuously (67-100%)

Fine Manipulation X Frequently (34-66%)

Gross Manipulation X Frequently (34-66%)

Simple Grasping X Frequently (34-66%)

Power Grip X Occasionally (1-33%)

Hand Twisting X Occasionally (1-33%)

Fingering X Continuously (67-100%)

In compliance with the Drug-Free Workplace Act of 1988, Youngstown Area Goodwill Industries has a longstanding commitment to provide a safe, quality-oriented and productive work environment. Alcohol and drug misuse poses a threat to the health and safety of Youngstown Area Goodwill Industries employees and to the security of the company’s equipment and facilities. For these reasons, Youngstown Area Goodwill Industries is committed to the elimination of drug and alcohol use and misuse in the workplace.

NOTE: This comprehensive job description is subject to supplementation or modification if the actual job functions change.

Reasonable accommodation will be considered in determining whether an applicant is qualified to perform the essential functions of the job and its underlying physical demands.