Audio/Video Technician And Events Assistant

Salary: $27.08 - $32.91 Hourly
Location : Seattle, WA
Job Type: Civil Service Exempt, Regular, Part-Time
Job Number: IC #29-23
Department: The Seattle Public Library
Opening Date: 11/24/2023
Closing Date: 12/4/2023 5:00 PM Pacific
Language Premium: No
Position Description
Invitation to Compete #29-23: Audio/Video Technician and Events Assistant
Regular, FLSA non-exempt, part time (40 hours per pay period) position
$27.08 - $32.91 per hour
Hours will include Monday - Friday, with some evening and weekends required. This classification is part of a bargaining unit represented by AFSCME. A pay period is two weeks in length.
This recruitment is open to the public and to The Seattle Public Library's employees. Please read the How to Apply section of this bulletin for more informationand submit your application, cover letter and resume in NEOGOV by 5:00 p.m. on Monday, December 4, 2023.
Overview
The Seattle Public Library's mission is to bring people, information and ideas together to enrich lives and build community. We view Seattle as a city where imagination and opportunity continue to thrive. Since 1891, we have grown from a single reading room in Pioneer Square to a world-class library system with 27 locations.
The Library works every day to foster and support a healthy city and a healthy democracy. We do this work guided by the principles of intellectual freedom, literacy and the love of learning, racial equity, privacy and confidentiality, respect for the community, strong partnerships and innovation. We are an active and committed partner in the City of Seattle's Race and Social Justice Initiative.
Library employees are highly regarded by the public for their knowledge, quality of service and caring. As a workplace, we value respectful and transparent communication, partnership and engagement. We are enriched individually and organizationally because of our diversity and growth mindset. We take time to recognize and celebrate the achievements of others.
If you share these values and meet the qualifications, the Library invites you to apply for this position.
Position Description
The Seattle Public Library is Seattle's center of information and knowledge and one of the most popular and valued services in the city. Library staff members are highly regarded by the public for their knowledge, quality of service and caring. Staff members are committed to the Library's organizational values of respect, partnership, engagement, diversity, transparency and recognition. In particular, they demonstrate respect, engage in partnerships, and are transparent in their communications and intentions. A strategic priority of the Library is to foster an internal culture of innovation which focuses on creativity, engagement, learning and staff development.
Under the direction of the Event Services Manager, this position provides audio-visual and technology services support for events occurring primarily at the Central Library, in an auditorium and in meeting rooms of varying capacities, utilizing a variety of Audio/Video technologies. This position will also include providing audio-visual support for special events in branch libraries. This position will provide assistance to the Event Coordinators and in some instances be the event lead for smaller events. The work of this position takes place in the Library meeting rooms as well as in the Event Services office. The incumbent will interact with members of the public, Events staff and Library staff.
Job Responsibilities
In Audio/Video (A/V) functions of this position, the incumbent must demonstrate excellent technical knowledge of current A/V technology and equipment to perform equipment set-up, operation, break down and storage of complex A/V equipment and media equipment. This position will also perform basic maintenance, track inventory, and recommend upgrades of the A/V equipment. This position will schedule equipment booking for events. Specific duties include providing on-site Audio/Video support for Library events; attending weekly event discussion meetings; interfacing with internal and external clients to ensure that their audio-video needs are understood and can be met; read daily work orders and prepare the A/V equipment accordingly.
The Event Assistant functions include providing on-site support for meetings and Events as assigned, including greeting clients and ensuring prompt access to meeting rooms, ensuring that room set-up is as requested, responding to last minute requests or changes, and being available during the event in case of unexpected issues. This position may also provide on-site assistance to the lead Event Services Coordinator or library Program Manager for large events. This position may serve as the main contact for event attendees for small and previously arranged meetings occurring on the weekend, early morning or evenings.
In both roles, this position will also provide feedback to the Event Services Manager regarding equipment or event issues.
Qualifications

• High School Diploma or GED required. Associate's or Bachelor's degree in a technology related field is desirable.
• Minimum of 2 years experience operating and troubleshooting a wide range of complex Audio/Video and media equipment including; standing and wireless microphones, Blu-Ray/DVD/CD players, data projectors, laptops and media carts in various Audio/Video, media and event production support methods including using both fixed and mobile Audio/Video systems, in differing technology support and operating system platforms including hybrid technology. Ability to recognize, learn and respond to changing Audio/Video, media and event production technology needs.
• At least one year of experience providing AV/technical support to program managers and presenters of various backgrounds and experience.
• Minimum of 2 years demonstrated experience using and troubleshooting MS Office suite (Word, Excel, Outlook and PowerPoint), web-based email systems, web browsers, CD-ROM technology; and knowledge of wireless computer technology for internet and device connections. Experience using and troubleshooting office equipment including: printers, fax machines and scanners is also required.
• An understanding of video filming hardware and software, as well as basic audio file manipulation.
• Time-managements skills and ability to multitask in an A/V Control booth is essential. Must be proficient in the use of an audio mixer along with wired and wireless microphone systems, video streaming devices and audio recording devices. Capable of simultaneously monitoring sound and visuals in a large auditorium while maintaining a high standard of customer service to clients, presenters and audiences.
• Excellent communication skills. Ability to understand written and verbal instructions for room set-up and communicate complex information effectively to diverse users, in person and through written communications. The ability to communicate effectively, orally and in writing, and comprehend spoken and written English is required.
• Effective stress management and problem solving skills. Experience recognizing and prioritizing problems, finding complex solutions, and taking quick and effective action while remaining calm, often during stressful situations.
• Experience working effectively independently and collaboratively as part of a team.
• Candidates must be flexible in adjusting work hours, being available to participate in events when they are scheduled, and demonstrate the ability to work with others as part of a team on projects and work groups.

Additional Information
How to Apply
Candidates who meet the qualifications are asked to submit the following items in NEOGOV by 5:00 p.m. on Monday, December 4, 2023. Incomplete applications and applications that do not include a cover letter, resume, and will not be considered.

1. Online application with responses to the supplemental questions.
2. A cover letter that describes how your experience and skills align with the stated job responsibilities and qualifications. Please let us know why you are interested in this position.
3. Current resume that summarizes relevant education, professional experience, training and skills.

Applications that do not include a cover letter, resume, and completed online application will not be considered.
The full salary range for this position is $27.08 - $32.91 per hour.
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.
More information about employee benefits is available on the City's website at:
If you have questions regarding this bulletin or employment at The Seattle Public Library, please send an email to The Library promotes diversity and inclusion in employment. If accommodations are needed during the selection process, please contact us.
Please keep in mind that job offers are contingent on a review of criminal history as well as verification of information provided by the applicant as part of the application process.
The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.
More information about employee benefits is available on the City's website at:
01
Do you have experience operating and troubleshooting a wide range of complex Audio/Video and media equipment?

• Yes
• No

02
Please briefly describe your experience operating and troubleshooting a wide range of complex Audio/Video and media equipment. Type 'N/A' for no experience.
03
Do you have at least one year of experience providing customer support to program managers and presenters of various backgrounds and experience?

• Yes
• No

04
Are you able to work some evenings and weekends?

• Yes
• No

Required Question