Under general supervision provides a range of support services to the audiology and speech and language pathology departments. Participates as member of the practice medical care team by coordinating telephone contact with patients, handling standard patient care follow up, processing forms, and assisting team clinician with specified patient care procedures. Assists audiologists in the diagnosis and evaluation of hearing acuity in young children and other special populations. Performs related clerical and administrative duties as directed.

High School diploma or equivalency certificate (e.g. GED, HiSET, TASC Test) from an accredited institution or governmental unit required. American Heart Association Basic Life Support (BLS) strongly preferred. Advanced Cardiac Life Support (ACLS) may be required based on specialty.

EXPERIENCE

Must have at least one-year experience working in a customer service role.

Must be a self-starter with strong writing and effective interpersonal communication skills.