Address
Form of work
SalaryThe Washington Duke Inn & Golf Club and The JB Duke Hotel are two of the top Durham hotels for meetings and special events. The Audio-Visual department plays a key role in ensuring events are a success!
Benefits:
- Health, Dental, Vision, Short term/Long term disability, Critical Illness and Accident Coverage and life insurance
- 8 Paid Holidays
- 401k with employer match (eligible after 6 months of employment)
- Free parking & complimentary employee meals
- Family & Friends Discounts
- Employee Assistance Program (EAP)
- Growth opportunities
Responsibilities:
- Provide excellent customer service and strive to exceed expectations and needs of internal and external clients.
- Ensure efficient and proper set up, operation, and removal of audio-visual equipment for both meetings and events.
- Assist with coordination of group presentation, audio, video, and lighting needs.
- Meet with function contacts before meeting to instruct in proper equipment usage and address any additional needs.
- Troubleshoot and problem solving in high-stress environment while working alongside and partnering with VIP clients and presenters.
- Monitor ongoing functions on the floor.
- Occasionally serve as a dedicated, in-room technician for events requiring Audio Visual.
- Conduct repairs and preventative maintenance on equipment as needed.
- Store and maintain equipment inventory, identify technical challenges or equipment requiring repair/replacement and report to supervisor.
- Other duties as assigned by the Audio-Visual Manager
- 1-2 years of Audio-Visual experience preferred. Related degree, training or certification is a plus.
- Firm knowledge of presentation software such as Microsoft PowerPoint and Apple Keynote application.
- Firm knowledge of Video Conference applications such as Zoom, GoToMeeting, and Microsoft Teams.
- Audio Visual installation and troubleshooting experience.
- Lifting up to 50 pounds
- Developed English skills both written and orally.
