Attractions Operator

Attractions Operators are responsible for the safe and hospitable operation of all of the attractions at HersheyparkⓇ. This position is responsible for learning, retaining, and enforcing all departmental safety requirements while creating a friendly and hospitable environment for all of our guests.

Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Adhere to attraction standard operating procedures, operate attractions in a safe and efficient manner, and enforce attraction safety guidelines*

• Initiate positive guest interactions by maintaining a thorough working knowledge of Hersheypark guest programs including the Attraction Accessibility and Fast Track Pass programs

• Provide excellent customer service to the guests of the Hersheypark by greeting guests and answering questions related to the attraction*

• Direct guests to and from the ride area and assist in loading and unloading of rides, which can include assisting guests in or out of rides as needed*

• Physically check safety restraints to ensure they are in the correct and locked position*

• Provide safety speeches to guests by using a microphone*

• Perform other duties as assigned

Qualifications:

• Must be 16 years of age or older on the date of applying

• This position is designated as Safety Sensitive and requires successful completion and passing of a pre-employment drug test

Knowledge, Skills, and Abilities:

• Must work well with other employees and be able to interact with guests in a fast-paced environment

• Complete basic math without using a calculator

• Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines

• Must have the ability to effectively communicate verbally, including delivering safety instructions/directions, verbal cues, and speaking clearly into microphones and radios

• Must have the ability to effectively communicate nonverbally, including maintaining eye contact and giving/receiving safety hand signals

• Must have the ability to comprehend instructions (verbal, demonstrated, and/or written) and retain information

Job Demands:

• Must be able to work flexible hours including evenings, weekends, and holidays

• Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather. Work is almost exclusively outdoors.

• Physical requirements include the ability to stand (for up to five hours at a time), walk, bend at the waist and knees and have repeated manual dexterity, reach above shoulder level, and the ability to push, pull, and lift up to thirty-five (35) pounds without assistance

• Must be comfortable with potential exposure to bodily fluids and other spills

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer