Athletic Trainer/Medical Assistant - Haverhill

A member of Mass General Brigham Community Physicians, Pentucket Medical has been providing extraordinary healthcare to the residents of the Merrimack Valley for 50 years. With the latest in diagnostics, technology and research, we proudly offer unparalleled acute, chronic, and wellness care to our patients. Our primary care and specialty teams include more than 55 physicians, 40 nurse practitioners and physician assistants, and over 300 clinical and administrative support staff. With five sites located in the Merrimack Valley, Pentucket Medical provides access to care 7 days a week.

Our continued dedication to clinical excellence, focus on diversity, equity, and inclusion, and generous employee offerings, such as our competitive benefits package, allow our professionals to build an exciting career as we all work together to positively impact the health of our patients. Bring your talent to MGB Community Physicians and find out just how far it can take you! Are you ready to join our team?

MGB PMA orthopedics is searching for an athletic trainer with medical assistant training who will be responsible for assisting physicians and advanced practice providers with patient care. This includes cast/splint application and removal, instruction/ application of all durable medical equipment and crutch training. 

We are seeking a full time, 40-hour Athletic Trainer Medical Assistant to support two orthopedic sites in the following locations: 231 Sutton Street North Andover, MA and 288 Groveland Street Haverhill, MA.  

General Summary/Overview:  Responsible for assisting Physicians and PAs with patient care to include cast/splint application and removal, instruction of all durable medical equipment and crutch training. 

Essential Duties

1.      Escort patients to Intake Rooms to take thorough and proper intake as well as assist in determining need for office visit.

2.      Cast application and removal of upper and lower extremities

3.      Brace fitting and application

4.      Gait training with use of crutches

5.      Education on proper hygiene with DME

6.      Assisting clinician with fracture reductions and minor post op procedures

7.      Documentation of all work to be entered into EMR

8.      Take vital signs and weights and determine if radiology is necessary as well as assist in patient flow

9.      Clean and restock exam rooms, inventory and order necessary supplies as needed and assist in the maintenance of equipment 

10.  Answer patient questions via patient portal and return calls with instructions as needed

11.  Answer telephone courteously and timely and take accurate messages and transfer appropriate calls to immediate supervisor

12.  Attend required meetings, trainings and participation in committees as requested

13.  Enhance professional growth and development through in service meetings and education programs

14.  Work in alternative departments and sites as requested 

15.  Perform other duties as assigned, i.e. draw up injections, post-op care, wound care, removal of sutures and/or staples

Physical Demands: 

This job requires full range of body motion including handling and lifting patients and finger dexterity and eye-hand coordination.  Requires standing and walking for extensive periods of time.  Occasionally lifts and carries items weighing up to 50 lbs.  Requires corrected vision and hearing to normal range.  Requires working under stressful conditions or working irregular hours.  Requires exposure to communicable diseases and/or bodily fluids.  Use of telephone and computer is required.

Environmental Working Conditions:

Normal office/clinic environment.  Occasional evening or work.  Frequent exposure to communicable diseases, toxic substances, medicinal preparations and other conditions common to an orthopedic clinic. 

Preferred Education and Experience:

• One year of ATC and ambulatory patient care experience
• In addition to the required degree, an associate's degree, completion of a medical assistant program, or completion of CCMA certification within 6 months of hire. Nursing assistant certification or other healthcare preparation will be considered
• Certification by the NATA as a Certified Athletic Trainer

Knowledge:

       EPIC

       Thorough knowledge of fractures and surgical procedures requiring casting

       Excellent customer service skills with ability to communicate clearly and effectively

       Excellent verbal and written communication skills

       Excellent problem-solving skills with multi-tasking ability

       Excellent interpersonal skills

       Basic understanding of insurance companies and prior authorizations

       Critical thinking and problem solving

       Effective time management

       Basic ICD-10 codes and medical terminology

       MS Teams and/or Zoom for meetings

Skills/Abilities:

       Application and removal of casts to include upper and lower extremity

       Patient education on casting/DME care

       Brace/DME fitting and application

       Splint application and removal

       Suture/Staple removal

       Set-up and assistance with fracture reduction and minor surgical procedures

       Ability to always maintain a well-organized and clean cast room

       Ability to maintain inventory and order necessary supplies to keep cast room fully stocked at all times

       Ability to establish and maintain a positive working relationship with patients, staff, and clinicians

       Ability to maintain self-composure and positive attitude under stress

       Maintaining professional relationship with medical supply company representatives and ability to meet with and learn about new products

       Sterilization of instruments

       Monitor and exchange sharps containers as needed in all clinical areas

       Ability to educate and act as resource to clinical staff