Asst Dir - Business Office

Responsibilities
One of the nation's largest and most respected providers of hospital and healthcare services, Universal
Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily
since its inception into an esteemed Fortune 500 corporation, our annual revenues were $11.4 billion in

1. In 2020, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in

2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America's
Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 90,000 employees
and through its subsidiaries operates 26 acute care hospitals, 328 behavioral health facilities, 42
outpatient facilities and ambulatory care access points, an insurance offering, a physician network and
various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United
Kingdom.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.
Qualifications
POSITION SUMMARY
The Assistant Business Office Director is back up to all the positions in the Business Office, including the Business Office Director. This would include electronic bill submission, coverage for Financial Counseling, posting cash and maintenance of the corporate cash reconciliation spreadsheet, posting of allowances, reconciliation and submission of the daily census; in addition to carrying a case load of assigned financial classes for follow-up and collection by contacting patients, insurance companies and/or third party payers to resolve all outstanding owed balances. This position will also serve as primary contact person in absence of the BOD.
QUALIFICATIONS
Education: High School graduate of equivalent preferred.
Experience: A minimum of 3-5 years' experience in health care collections or related field, or any combination of education, training, or experience in health care BUSINESS OFFICE environment preferred. Experience with insurance billing, computer and business software programs (Excel).
Additional Requirements: Effective communication and analytical skills are required to troubleshoot payment delays. May be required to work flexible hours, holidays and occasional overtime.
PRIMARY RESPONSIBILITIES

1. In the absence of the Director, manages, directs and coordinates the team to ensure the daily billing and follow up are performed accurately and timely; insurance verifications completed accurately and timely; all payments, adjustments and charges are posted as well as ensuring FCR and cash spreadsheets are caught up. Assist with any needs from the CEO, CFO or other facility Directors. Attend any facility meetings as required/needed.
2. In the absence of the Director, reports and discusses with medical records, utilization review, admissions, intake and any other necessary departments any negative trends, billing issues or problems. Collaborates with all necessary areas/departments to problem solve, implement processes, educate staff and initiate proactive actions to enhance processes
3. Demonstrate system knowledge and maintenance
4. Assists Director in training and cross- training new and existing employees in the BO
5. Assists Director to: update/add payer plans, rates, workstation assignments, etc. Identify system and process issues or areas for improvement. Perform month end duties and reports as assigned.
6. Responsible to attend payer and corporate webinars, seminars and/or trainings as assigned by management
7. Assists in reviews of adjustments, refunds, charities and other documentation requiring management review and approval
8. Responsible to assist in preparation of weekly reports such as ACTS report for BO team; AR meeting reports; billing or other reports as needed
9. Provide account and billing information to patients, insurance companies and/or collection agencies as assigned.
10. Ensure the effective implementation of collection measures for uncollected accounts.
11. Provide required documentation of follow-up on assigned patient accounts.
12. Provide backup support for the Financial Counselors.
13. Complete the daily estimated worksheet for daily discharges.
14. Verify the accuracy of the upfront collection log.
15. Verify insurance on new admissions and registrations.
16. Complete admission paperwork with new admissions for all services.
17. Assist with training of new staff both in the BUSINESS OFFICE and admissions
18. Provide backup support for representatives in their absence.
19. Submit electronic or hard copy billing.
20. Post cash and maintain the cash reconciliation logs.
21. Enter accounts into Bad Debt/Admin Adj portal with backup for approvals.
22. Post approved adjustments.
23. Make bank deposits as needed during staff absence.
24. Physician billing backup.
25. Assist with the completion of the weekly A/R Minutes.
26. Performs other duties as requested.