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Form of work- Position Summary
- This position provides technical expertise by facilitating patient transfers and consultations, managing assignment of Emergency Department, admissions to Hospital Medicine service and by providing support to all care team members to facilitate timely access to Maine Medical Center. This is the first level in a three level career path.
- Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education: High school education preferred.
- License/Certifications: EMS Certification does not have to be current, or willing to enroll and complete EMS Certification or 5 years' directly relatable experience.
- Experience: See "License/Certifications." Previous experience with Microsoft Office suite, EPIC and TeleTracking a plus. May require some guidance on essential job functions. 0 – 2 years' One Call Central experience.
- Excellent interpersonal skills.
- Outstanding customer service skills.
- Effective communication and documentation skills.
- Basic knowledge of medical terminology.
- Basic understating of hospital operations.
- Able to identify problems, prioritize work, make decisions and use sound judgment.
- Ability to maintain a compassionate attitude in a highly stressful environment.
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.
