Associate Production Coordinator: Ai/Gameplay

At Rockstar Games, we create world-class entertainment experiences.
A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium. You would be welcomed to a dedicated and inclusive environment where you can learn and collaborate with some of the most talented people in the industry.
Rockstar New England is on the lookout for talented Associate Production Coordinators who possess a passion for supporting creative teams. This is a full-time permanent position based out of Rockstar's studio in Andover, MA.
WHAT WE DO

• We create moments of exciting action gameplay, ultra-real slices of ambient life, and everything in between for both our story-driven and online game worlds.
• The games we make span many genres and types of gameplay and have a variety of underlying systems. The AI / Gameplay team brings their wide knowledge of game design, software engineering, gameplay animation and their own personal experiences to make world class games.
• The AI/Gameplay team works closely with all departments in the company, to ensure there is a clear workflow, with transparency of moving parts, to our fellow developers across narrative, art, code systems, UI, networking, animation, audio, and many others.
• You will join a global team setting high standards across all our projects, helping to identify potential issues, doing what is necessary to resolve them before they impact our development teams, all with a production focus and an obsession for getting the minutiae right.

RESPONSIBILITIES

• Work with the AI / Gameplay team to provide production support for all our Global titles.
• Liaise with Technical Directors/Leads and the wider Code Production teams as necessary to ensure all work is prioritized correctly and help keep track of the workloads on individual members of the team(s).
• Produce reports to help with long term planning, organize sprint meetings and follow up on project progress / agreed work, and equally identify and follow up on dependencies with other departments and get them resolved promptly.
• Liaise with the QA and Build teams to understand and communicate priority issues to Technical Directors/Leads and coordinate structured testing of major new features where necessary.
• Coordinate grabbing further information on new bugs from QA, deduplicate, and look for patterns in bugs that might indicate a deeper problem.
• Gather information and resources from the team and collate them for daily and weekly updates on all projects whilst equally producing and disseminating specialist reports to support other departments.
• Liaise with external departments on behalf of the AI / Gameplay team, keeping lines of communication open around features and requirements.
• Create and maintain documentation from a variety of sources, including meeting notes, design docs, weekly project updates and emails, plus record tutorial and demo videos for feature areas as required.

QUALIFICATIONS

• BA/BS degree or equivalent practical experience.

SKILLS

• Excellent written & verbal communication skills.
• Demonstrated ability to write accurate and descriptive bug reports.
• Proven ability to communicate and comprehend technical information in both written and oral form.
• Strong aptitude for working in a deadline-focused team environment.
• Self-motivated and adaptable with strong problem-solving skills.
• An eagerness to learn new software and develop skillsets.
• Strong data management skills.
• Charismatic and outgoing personality that can engage freely with others.

PLUSES
Please note that these are desirable skills and are not required to apply for the position.

• An interest in video games and their development; a in-depth familiarity of Rockstar products is a massive plus.
• Participation in any academic or industry research or complex project development.
• Professional experience in the Software, Video Game, or similar industry.
• Professional experience in Quality Assurance, HelpDesk, IT support, etc.
• Experience with:
  • Project Management.
  • Game Creation or Modification Tools.
  • Perforce or equivalent source control software.
  • Jira or equivalent bug/project tracking software.
  • Visual Studio.
  • Windows APIs.
  • Batch, Python or PowerShell scripting.
  • Reading and analyzing technical output and/or crash dumps
• Post-secondary educational experience with a technical focus (e.g., Computer Science, Software Engineering, etc.).

ADDITIONAL INFORMATION
HOW TO APPLY
Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.
Rockstar is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.
If you've got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.