Associate Product Manager

The Associate Product Manager is responsible for analyzing applications, gathering and prioritizing product requirements, and helping to manage the product roadmap. They will work closely with internal stakeholders, software developers, quality assurance, and support teams to meet business objectives and user satisfaction goals. 

Successful candidates will be highly analytical, bright, dedicated, passionate about technology, and enjoy working with cross-functional teams. This position requires understanding existing solutions and developing new ones, documenting how the product works, and brainstorming solutions that match our users' needs.

This hybrid role is based out of our NYC office. Candidates will be required to be in office 3 days a week. #LI-Hybrid

CANDIDATE PROFILE

Education and Experience

• 1-3 years of product management or technical business analysis and requirements writing 

• Have an understanding of Agile methodologies and the SDLC 

• Excellent written and verbal communication skills; documentation, presentation, and training skills 

• Ability to communicate solutions at varying levels of technicality 

• Ability to work well in a team environment 

• Ability to influence cross-functional teams without formal authority 

• Ability to assimilate complicated issues, simplify them, and present alternatives to Project Teams, stakeholders, and MLB leadership 

• Reasonable technical understanding and an ability to translate technical requirements and specifications into easily understood business concepts and vice versa 

• An empathetic person who is adept at reading people and can understand our users 

• Prior experience with JIRA and Confluence is helpful 

• Knowledge of Google Tag Manager, Adobe Analytics, and content management systems 

• Experience in Customer Service, eCommerce, creating/building websites

Preferred

Bachelor's degree in technology, communications, marketing, or related field, or equivalent prior work experience

ESSENTIAL FUNCTIONS 

• Lead a small development team with the guidance of their manager 

• Gather and organize requirements into epics and user stories with detailed acceptance criteria 

• Align and prioritize requirements and deliverables with the product roadmap and product vision as set by senior management 

• Become the subject matter expert on the product(s) 

• Review past requirements and evaluate workflow improvements and changes 

• Be the first point of contact for multiple stakeholders for products in development as well as production support issues  

• Serve as liaison between the users, stakeholders, users and the internal engineering team(s) for questions and clarifications 

• Partner with UX and engineering to design solutions that are feasible and incorporate user feedback through multiple iterations 

• Assist with writing product proposals, training manuals, and product release notes 

• Become an advocate for the product(s) and present to the internal and external user base

Per the NYC pay transparency law, the hiring range for this position is $80,000-$95,000.

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, skills and any other factors Major League Baseball (MLB) considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees. MLB offers employees a full range of best in class benefits with no employee contributions towards medical, dental, and vision coverage premiums, as well as incentive and recognition programs, life insurance and automatic employer 401k contributions. All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time.

 
Why MLB? 

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of opportunity, collaboration, and professionalism. The professionals who are most successful at MLB take initiative, know how to identify and solve problems, put the team first, and work collaboratively. For those who are ready to join the "Major Leagues" of their careers, MLB takes the same approach as they do with their players: striving to empower their own "workforce athletes" to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are ready to step up to the plate and continue transforming America's pastime to best serve its fans for decades to come. 

MLB's vision is to be the global sport of choice for youth to play, fans of all backgrounds to enjoy and a desired destination for employment. 

With a belief that the journey to growth and greatness is ongoing, MLB gives employees the opportunity to continue learning and honing their skills with programs such as: tuition reimbursement; mentorship programs; lunch and learns; online course subscriptions; paid industry certifications; business resource groups; and more. 

MLB provides its employees with exceptional medical, dental, and vision coverage. Premiums are 100% employer covered to help employees focus on being their best! 

Are you ready to Step Up to the Plate? Apply below!