Associate Director Of Training

Associate Director of Training
Are you passionate about shaping the future of talent in the Multifamily industry? We are seeking a dynamic and experienced professional to join our team as the Associate Director of Training. If you have a proven track record in property management, coupled with a strategic mindset for developing impactful training programs, we want to hear from you. Join us in leading the way in elevating skills and expertise across our organization. This is an exciting opportunity to contribute to the growth and success of our team while making a lasting impact on the development of our workforce.
Education and Experience:

• Bachelor's degree in a relevant field, or equivalent work experience.
• Minimum of 5 years of experience in the Multifamily industry.
• At least 3 years of hands-on experience in property management.
• 1 year of AppFolio Experience

Skills and Qualifications:

• Strong leadership and managerial skills, with a proven ability to lead and inspire teams.
• In-depth knowledge and understanding of the Multifamily industry and its operational aspects.
• Excellent communication and interpersonal skills to effectively interact with team members, clients, and stakeholders.
• Demonstrated experience in designing, implementing, and evaluating training programs.
• Ability to assess training needs and develop strategies to address them.
• Proficient in using training tools and technologies to enhance learning outcomes.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Detail-oriented and committed to maintaining high-quality standards.
• Problem-solving skills and the ability to adapt to changing priorities.
• Familiarity with the latest trends and best practices in training and development.

Job Functions:

• Train company on-site employees (Senior Managers, Mentors, Managers, Assistant Managers, and Leasing Agents)
• Provide one-on-one training and interacted training to company employees
• Teach classes
• Manage and mentor a team of Training professionals to ensure the delivery of high-quality training initiatives.
• Evaluate trainers and classes and provide feedback to VP for areas of improvement
• Assist in the development and design of new training/technology initiatives including but not limited to; documentation, testing, training, coordination, rollout and evaluation. This includes presenting ideas that will enhance the trainee's learning experience.
• Coordinate internal and external resources in regard to planning, developing and delivering training
• Participate in development, planning and implementation of company training
• Work with subject matter experts to collect and collate information that will be designed and developed into learning modules
• Assist, organize, promote, and deliver specific training programs with individual employees or regions as needed
• Survey training participants to determine the effectiveness of each training method/program
• Update and revise current training materials to incorporate changes in policies and procedures
• Evaluate the training data information
• Participate as needed in various group meetings, with the ability to take a leadership role if necessary.
• Maintain current understanding of related industry and training related fields through participation in relevant conferences, seminars and relevant organization activities
• Perform various projects and assignments.
• Become an expert in all areas of the company Learning Center including; sales, marketing, design center, and customer service. This will require an in depth understanding of each users job as it relates to C+A.
• Co-ordinate with various department heads to schedule training for end users.
• Coordinate training setups needed to perform training.
• Create and maintain all training documents that relate to C+A
• Maintain repository of CRM documents library on Tarragon SharePoint Portal.
• Perform periodic routine training of personnel to increase their basic knowledge of the system in support of end users.
• Ability to travel if necessary
• Report weekly and maintain admin up today

• Lead the development and implementation of comprehensive training programs for the Multifamily industry.
• Collaborate with department heads to assess training needs and develop targeted programs to address them.
• Manage and mentor a team of Training professionals to ensure the delivery of high-quality training initiatives.
• Stay updated on industry trends and incorporate best practices into training programs.
• Evaluate the effectiveness of Training programs through feedback, metrics, and performance indicators.
• Develop and maintain relationships with external training vendors and resources.
• Provide regular reports and updates to senior management on training initiatives and outcomes.
• Continuously assess and update training materials to ensure relevance and accuracy.
• Contribute to the overall development and growth of the training department.
• Uphold a commitment to diversity, equity, and inclusion in all training initiatives.