Associate Director Of Clinical Services

Our Benefits:

• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) match.
• Paid maternity leave.
• Paid paternity leave.
• Commuter benefits.
• Student loan assistance.
• Tuition assistance.
• Disability insurance.

Duties & Responsibilities:

Supervision and Leadership

• Provides ongoing supervision to Clinical Supervisors and as required, directly supervises clinical staff.
• Supports and guides master-level staff working towards advanced licensing, ensuring adherence to organizational policies and applicable laws.
• Coordinates and oversees psychiatric services and mental health services for participants, including participation in clinical supervisor on-call rotations.

Compliance and Standards

• Ensures rigorous compliance with licensing and agency standards in the provision of Clinical/mental health services.
• Upholds organizational policies, practices, and ethical standards, ensuring staff compliance.
• Exemplifies and promotes Heartland Human Care Services’ Leadership Qualities (4Rs: Responsible, Reliable, Relational, and Respectful).

Operational Oversight

• Oversees all clinical operations and therapeutic interventions at Safety programs, ensuring familiarity with and knowledge of Clinical care protocols suited to each program and population served.
• Allocates staff effectively to ensure 7-day-a-week coverage at programs, balancing workload and responsibilities.
• Assists in the development of participant care protocols and standard operating procedures, contributing to the effective functioning of therapeutic services.

Training and Development

• Provides clear direction, training, and oversight of all therapeutic services provided by the assigned programs.
• Plays a key role in the selection, interviewing, onboarding, and transitions of Clinical staff and interns.

Quality Assurance

• Ensures program quality related to clinical operations across Safety Initiatives, actively developing and reviewing outcome measures.
• Oversees department-wide timely and quality completion of all participant records, maintaining a comprehensive understanding of program operations, designs, and outcome measures.

Strategic Planning

• Engages in strategic planning related to Clinical Services and the organization, contributing to long-range plans and periodic assessment reports.
• Assists in the development of organizational plans/policies related to professional standards, ensuring adherence and understanding throughout the team.

Supervisory Responsibilities:

• Clinical Supervisors, Mental Health Clinical Practitioner, Clinical Interns.

Qualifications:

• Master’s degree in social work (MSW) or MA in Clinical or Counseling fields and above.
• Minimum two (2) years of Clinical and supervisory experience.
• Licensed Clinical Social Worker (LCSW), Licensed Clinical Professional Counselor (LCPC), or Clinical Psychologist Degree and license required.

Knowledge/Skills/Abilities (K/S/A):

• Bilingual language skills preferred.
• Proficiency in Microsoft Office and relevant software.
• Strong communication and networking skills.
• Ability to apply mathematical concepts.
• Excellent problem-solving and strategic thought partnership skills.

Work Arrangement:

This role is in-person, with an active presence at assigned programs on a rotating basis.

Equal Opportunity Employer Statement
Heartland Human Care Services makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.