AddressAbout the Role:
Grade Level (for internal use):
07
TheRole: Associate Development Program July 2024
The Team: As a member of the Client Services team, you will serve as a product generalist for the Capital IQ and Capital IQ Pro platforms. Working as a team is essential in this role. Additionally, Client Services interact with many internal teams, including Sales, Content, Product, and Technical Support.
The Impact: The program offers emerging professionals an opportunity to be part of a rapidly growing company with an unmatched corporate culture. The Program seeks to attract motivated applicants from a diverse pool of undergraduate institutions.
What’s in it for you:
Build a career with a global company
Assist market leaders and decision-makers across the Financial Services industry
Grow and improve your skills by supporting enterprise-level products and new technologies
Prepare yourself for a successful career in sales, account management, or client development at S&P Global following your 18 months in Client Services
Responsibilities: As an integral part of our team, you are expected to make an impact right from the beginning. In the program, you’ll spend 18 months working and training with industry leaders in data, analytics, and research.
Provide exceptional customer service to clients, distributors and internal SPGMI staff via phone, email, and web chats in the areas of industry, content, and product consulting
Support a client base of firms across the Investment Banking, Private Equity, Investment Management, Financial Corporate, and Non-Financial Corporate segments which account for over $2 billion in annual revenue for S&P Global
Positively impact client perception of the Market Intelligence division while handling approximately 150 client cases each month
Successfully complete required certifications, evaluations, and 1-2 months of classroom-style training covering a comprehensive curriculum focused on Capital Markets, Financial Accounting, CIQ/CapIQ Pro Platform, CIQ/CapIQ Pro Excel Plug-in, etc.
Assist with training and mentoring new hires as a seasoned associate after demonstrating expertise in best practices and product knowledge
Conduct product demos for clients after successfully passing a demo certification at the 12-month mark of the program
During the last 6-month phase, devote regularly scheduled time to shadow and work with commercial teams to successfully transition into your next role
Compensation/BenefitsInformation
S&P Global states that the anticipated base salary range for this position is $55,000-$65,000.Final base salary for this role will be based on the individual’s geographical location.
In addition to base compensation, this role is eligible for an annual incentive plan.
This role is eligible to receive additional S&P Global benefits. For more information on the benefits, we provide to our employees, please click here (https://spgbenefits.com/benefit-summaries/us) .
What We’re Looking For:
Basic Qualifications:
A Bachelor’s degree (or equivalent) completed no later than December 2023
This program is limited to persons with indefinite right to work in the United States
Start date: July 8th, 2024
Preferred Qualifications:
Preferred 3.0 + GPA
Interest in a career in client support, relationship management, and sales
Strong collaboration and teamwork skills
Strong communication and customer service skills to effectively resolve client concerns and promote SPGMI product usage
An ability to pursue problems, time manage, and organize are also required
Right to Work Requirements:
This role is limited to persons with indefinite right to work in the United States.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence .
What’s In It ForYou?
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
Job ID: 297958
Posted On: 2024-05-21
Location: New York, New York, United States
