Address
Form of workSalary : $170,748.24 - $265,548.48 Annually
Location : Los Angeles County, CA
Job Type: Full time
Job Number: Y4578D
Department:HEALTH SERVICES
Opening Date: 11/08/2023
Position/Program Information
EXAM NUMBERY4578D
TYPE OF RECRUITMENT
Open Competitive Job Opportunity
FILING DATES:
November 9, 2023, at 8:00 A.M., (PT)
Until the needs of the service are met and is subject to closure without notice.
No withhold will be allowed. Required experience/education must be fully met by the last day of filing/at the time of filing, and clearly indicated on the application.
ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES:The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of twenty-five (25) health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit
Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing.
MISSION:
"To advance the health of our patients and our communities by providing extraordinary care".
MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP):
This position is subject to the provision of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with (MAPP) guidelines and regulations
DEFINITION:
Assists in planning, directing, managing, and administering REVENUE CYCLE functions of the Department of Health Services.
Essential Job Functions
Develop and implement overall REVENUE CYCLE strategy for DHS health system in collaboration with Patient Access Center (PAC), Utilization Management (UM), Information Technology (IT) and Health Information Management (HIM).
Develop and implement best practices for coding, billing, accounts receivable, and denial management; create REVENUE CYCLE dashboard and monitor on an ongoing basis to assess achievement of benchmarks; and develop corrective actions as necessary to maximize revenues.
Develop plan for corrective steps to eliminate revenue leakage; develop strategies to maximize revenue collectability from third- party payers; manage billing office operations and implement comprehensive itemized medical billing and coding; and manage Charge Data Master.
Implement a new patient accounting system throughout DHS system; coordinate REVENUE CYCLE OPERATIONS in DHS facilities; and provide accurate utilization and revenue data used in negotiations for capitation and fee-for-service rates with health plans.
Requirements
SELECTION REQUIREMENTS:
Graduation from an accredited* college or university with a bachelor's degree
- AND-
Five (5) years of progressively responsible** experience in REVENUE CYCLE management overseeing REVENUE CYCLE OPERATIONS, including managing Health Information Management, patient accounting, and billing systems for a large health care organization***. Three (3) years of the required experience must have been serving as the manager**** over a REVENUE CYCLE division with a staff of twenty-five (25) or more.
DESIRABLE QUALIFICATIONS:
Additional credit will be given to applicants that possess the following desirable qualifications:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
PHYSICAL CLASS II - Light:This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
SPECIAL REQUIREMENT INFORMATION:
*In order to receive credit for any college work or type of degree, you must include a legible copy of your bachelor's degree from an accredited institution at the time of filing or within seven (7) calendar days of filing your application online.
Applications received without evidence of the required degree will not be accepted as meeting the stated requirements.
If you are unable to attach required documents during application submission email them to the exam analyst at Kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name, the exam number and exam title in the subject line of the email. Note: Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information).
**Progressively responsible is defined as experience in numerous job functions within a REVENUE CYCLE operation on an increasingly higher and higher level of job responsibilities.
***Large health care organization is defined as one that provides multiple types of medical services.
****Manager is defined as managing the organization, or a department, division, or equivalent scope within an organization; supervising and controlling the work of other supervisory, professional, or managerial employees; and exercising discretion over the day-to-day operations of the activity or function for which the employee has authority.
Exam Analyst is not responsible for opening/accessing encoded documents.
Additional Information
EXAMINATION CONTENT:
This examination will consist of an evaluation of education and experience based upon application information, desirable qualifications, and supplemental questionnaire weighted 100%.
Candidates must achieve a passing score of 70% or above on each weighted part of the examination in order to be placed on the eligible register.
ELIGIBILITY INFORMATION:
Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly.
The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation.
No person may compete in this examination more than once every twelve (12) months.
SPECIAL INFORMATION
AVAILABLE SHIFT:
Appointees may be required to work any shift, including evenings, nights, weekends, and holidays.
VACANCY INFORMATION:
The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur.
APPLICATION AND FILING INFORMATION:
Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted.
Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website.
Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted.
The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.
IMPORTANT NOTES:
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
NO SHARING OF USER ID, E-MAIL, AND PASSWORD:
All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.
FAIR CHANCE INITIATIVE:
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.
Anti-Racism, Diversity, and Inclusion (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
DEPARTMENT CONTACT:
Kendrea Shelvy, Exam Analyst
(213) 288-7000
ADA COORDINATOR PHONE:
(323) 914-7111
TELETYPE PHONE:
(800) 899-4099
CALIFORNIA RELAY SERVICES PHONE:
(800) 735-2922
COUNTY OF LOS ANGELES
Employment Information
Any language contained in the job posting supersedes any language contained below.
Your Responsibilities:
1. Completing Your Application:
a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted.
b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title.
c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation.
2. Requirements on Job Posting:
a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine you...
Location : Los Angeles County, CA
Job Type: Full time
Job Number: Y4578D
Department:HEALTH SERVICES
Opening Date: 11/08/2023
Position/Program Information
EXAM NUMBERY4578D
TYPE OF RECRUITMENT
Open Competitive Job Opportunity
FILING DATES:
November 9, 2023, at 8:00 A.M., (PT)
Until the needs of the service are met and is subject to closure without notice.
No withhold will be allowed. Required experience/education must be fully met by the last day of filing/at the time of filing, and clearly indicated on the application.
ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES:The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of twenty-five (25) health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit
Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing.
MISSION:
"To advance the health of our patients and our communities by providing extraordinary care".
MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP):
This position is subject to the provision of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with (MAPP) guidelines and regulations
DEFINITION:
Assists in planning, directing, managing, and administering REVENUE CYCLE functions of the Department of Health Services.
Essential Job Functions
Develop and implement overall REVENUE CYCLE strategy for DHS health system in collaboration with Patient Access Center (PAC), Utilization Management (UM), Information Technology (IT) and Health Information Management (HIM).
Develop and implement best practices for coding, billing, accounts receivable, and denial management; create REVENUE CYCLE dashboard and monitor on an ongoing basis to assess achievement of benchmarks; and develop corrective actions as necessary to maximize revenues.
Develop plan for corrective steps to eliminate revenue leakage; develop strategies to maximize revenue collectability from third- party payers; manage billing office operations and implement comprehensive itemized medical billing and coding; and manage Charge Data Master.
Implement a new patient accounting system throughout DHS system; coordinate REVENUE CYCLE OPERATIONS in DHS facilities; and provide accurate utilization and revenue data used in negotiations for capitation and fee-for-service rates with health plans.
Requirements
SELECTION REQUIREMENTS:
Graduation from an accredited* college or university with a bachelor's degree
- AND-
Five (5) years of progressively responsible** experience in REVENUE CYCLE management overseeing REVENUE CYCLE OPERATIONS, including managing Health Information Management, patient accounting, and billing systems for a large health care organization***. Three (3) years of the required experience must have been serving as the manager**** over a REVENUE CYCLE division with a staff of twenty-five (25) or more.
DESIRABLE QUALIFICATIONS:
Additional credit will be given to applicants that possess the following desirable qualifications:
- Additional experience in excess of the Selection Requirement serving as the manager over a REVENUE CYCLE division with a staff of twenty-five (25) or more
- Experience managing REVENUE CYCLE OPERATIONS in a public hospital health system
- Experience with managed care systems and capitation arrangements with health plans
- Experience with Cerner Health Information System
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
PHYSICAL CLASS II - Light:This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
SPECIAL REQUIREMENT INFORMATION:
*In order to receive credit for any college work or type of degree, you must include a legible copy of your bachelor's degree from an accredited institution at the time of filing or within seven (7) calendar days of filing your application online.
Applications received without evidence of the required degree will not be accepted as meeting the stated requirements.
If you are unable to attach required documents during application submission email them to the exam analyst at Kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name, the exam number and exam title in the subject line of the email. Note: Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information).
**Progressively responsible is defined as experience in numerous job functions within a REVENUE CYCLE operation on an increasingly higher and higher level of job responsibilities.
***Large health care organization is defined as one that provides multiple types of medical services.
****Manager is defined as managing the organization, or a department, division, or equivalent scope within an organization; supervising and controlling the work of other supervisory, professional, or managerial employees; and exercising discretion over the day-to-day operations of the activity or function for which the employee has authority.
Exam Analyst is not responsible for opening/accessing encoded documents.
Additional Information
EXAMINATION CONTENT:
This examination will consist of an evaluation of education and experience based upon application information, desirable qualifications, and supplemental questionnaire weighted 100%.
Candidates must achieve a passing score of 70% or above on each weighted part of the examination in order to be placed on the eligible register.
ELIGIBILITY INFORMATION:
Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly.
The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation.
No person may compete in this examination more than once every twelve (12) months.
SPECIAL INFORMATION
AVAILABLE SHIFT:
Appointees may be required to work any shift, including evenings, nights, weekends, and holidays.
VACANCY INFORMATION:
The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur.
APPLICATION AND FILING INFORMATION:
Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted.
Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website.
Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted.
The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.
IMPORTANT NOTES:
- All information and documents provided by applicants is subject to verification.
- We may reject your application at any time during the examination and hiring process, including after appointment has been made.
- Falsification of any information may result in disqualification or rescission of appointment.
- Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected.
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
NO SHARING OF USER ID, E-MAIL, AND PASSWORD:
All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.
FAIR CHANCE INITIATIVE:
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.
Anti-Racism, Diversity, and Inclusion (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
DEPARTMENT CONTACT:
Kendrea Shelvy, Exam Analyst
(213) 288-7000
ADA COORDINATOR PHONE:
(323) 914-7111
TELETYPE PHONE:
(800) 899-4099
CALIFORNIA RELAY SERVICES PHONE:
(800) 735-2922
COUNTY OF LOS ANGELES
Employment Information
Any language contained in the job posting supersedes any language contained below.
Your Responsibilities:
1. Completing Your Application:
a. Before submission of the application, it is your responsibility to ensure that all information provided is correct and complete on the application. Incomplete applications cannot be accepted.
b. List each payroll title separately for each job. Do not group your experience. Specify the beginning and ending dates for each job. If you are a Los Angeles County employee and have held multiple positions, do NOT list all of your time with the County under your present payroll title.
c. Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
d. To receive credit, include required documents (e.g., copy of your diploma, transcript, certificate, or license) as directed on the job posting. International degrees in a foreign language must be translated to English and evaluated for equivalency to U.S. standards. Refer to the job posting for specific deadlines for supporting documentation.
2. Requirements on Job Posting:
a. Your application will only be accepted if it clearly shows you meet the requirements. The information you give will determine you...
