Associate, Business Intelligence

Ready Capital offers a positive and diverse work culture incorporated with people who are passionate about their careers. We pride ourselves in being viewed as a premier place to work and encourage you to view our Associate, Business Intelligence opportunity.

Job Summary:

Business Intelligence (BI) Analyst ensures accurate and timely execution of our business transactions by clearly understanding our customers' needs and end-to-end business processes. Works under limited supervision, prioritizing assignments and workloads to meet production and project deliverables. Through Data and Production Analytics, the team strives to identify trends to create transparency related to performance. Work with departments to outline the specific needs for each business unit. Assists with projects and special initiatives of an operations nature.

Understands the business unit's processes and implications on other groups within the operations function and other divisions within the company. Knowledge acquired through increasingly responsible work. The BI Analyst provides ongoing technical support for the architecture and enhancement of RCC’s workflow. The BI Analyst actively interfaces with all third-party vendors and all levels of RCC management to assess opportunities, gather requirements, design solutions, and develop and implement process and improvements.

Summary of Essential Job Functions:

• Data Integrity; ensuring accurate data is being collected in System of Record
• Qlik reporting
• Exception report creation, for data accuracy
• ODBC Connections from Excel to SQL/Oracle, build/maintain existing
• Data tag testing in UAT environments (XML Tagging in Excel documents)
• Basic SQL Query writing (sub query, unions, case statement, Date part ETC)
• Responsible for the day to day operational outcomes for an assigned area; anticipates and recommends solutions for current and future opportunities
• Work across business units to improve monitoring, discover issues, mitigate risk and deliver better value to the customer
• Captures requirements across systems and business unit(s) that may continually shift throughout the lifecycle of the assigned work, requiring business assessment impact
• Determines the feasibility of requests, ensures user requirements are thoroughly and accurately documented
• Understands the integration of processes across business units
• May facilitate and performs necessary follow up with partners to ensure new or modified system functionality is documented accurately, requirements have been met and are aligned with project outcomes
• Provides analytical support, leveraging third party external partners and internal partners to assist in business decisions
• May develop and update reporting needs for efficiency
• Providing technical consultation on data requirements for all new business initiatives and/or changes to the business
• Monitor, analyze and accurately execute medium to high complexity transactions to support business operations
• Own and develop relationship with internal partners and external customers and vendors, working with them to optimize and enhance our integration and business results
• Identify and solve common sources of technical issues or questions.
• Provide subject matter expertise on projects and key strategic initiatives

Primary Success Measurements:

• Clear, effective communication with all levels of employment as indicated by feedback from RCC management
• Support of all operational and business intelligence processes as indicated by feedback from internal/external data clients
• Efficiency and timeliness in execution of solutions as measured by comparison of performance against project goals

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• The candidate should have a Bachelor's degree, preferably in Business Administration or CIS
• Minimum of 3 years of experience implementing or supporting projects, systems and applications
• Experience working on teams to deliver full-cycle implementation projects
• Commercial Real-estate industry experience
• Demonstrated ability to operate in a dynamic environment
• Excellent written and verbal communication skills
• Strong teamwork and interpersonal skills
• Strong organizational and time management skills
• Strong problem-solving skills, troubleshooting and root cause analysis
• Strong attention to detail and accuracy
• Ability to meet deadlines with short lead times
• Strong skills in Excel
• Basic SQL skills
• BI Tools Experience a plus (Power BI, Qlik, Tableau ETC)
• VBA knowledge a plus.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10 pounds.   Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  The noise level in the work environment is moderately quiet.  We thrive in an environment that encourages hard work while having fun!

Ready Capital (NYSE: RC) is a multi-strategy real estate finance company that originates, acquires, finances and services small- to medium-sized balance commercial loans. We specialize in loans backed by commercial real estate, including agency multifamily, investor and bridge as well as SBA 7(a) business loans. Headquartered in New York City, Ready Capital employs over 400 lending professionals nationwide.

Ready Capital offers a full range of benefits, including competitive salary, comprehensive health plans to choose from including dental, vision coverage, company-paid life & disability insurance policies, business casual dress and a great culture!