Assisted Living Move In Coordinator

JOB SUMMARY: Under the supervision of the Certified Assisted Living Administrator (CALA) the Assisted Living Move-In Coordinator ensures the smooth and successful transition of new Residents into the community.

The AL Move-In Coordinator is the pivotal point of contact with the new Resident and family. S/he must possess the ability to exercise good judgment in a variety of situations; demonstrates effective verbal and written communication, administrative, and organizational skills; and the ability to maintain a realistic balance among multiple priorities. Leads by example, maintaining a professional work relationship with team members, clients, residents, and their family members. Remains knowledgeable of clients’/residents’ responsibilities and rights. Will be a working liaison in the community, area hospitals, and other venues. The Move-In Coordinator is responsible and held accountable for following Fellowship Senior Living’s mission and core values while maintaining and living our philosophy of person directed lifestyle and Fellowship Spirit

ESSENTIAL FUNCTIONS:

Manage all aspects of Move In with Resident(s) and family members to finalize settlement paperwork and requirements for move-in, including file set up, creating agreement and related file documents, scheduling final Move In date and obtaining all relevant documentation from resident(s), family members, physicians, and financial advisors, etc.

Coordinate all neighborhood and room turn-overs, materials selections, and ensure the room isin acceptable condition for Move In. Work closely with plant operations, contractors and operations to make sure deadlines will be met.

Handle move-in coordination: move-in day activities, move-in arrangements, parking assignment, cable, utilities, amenities access, dining services account, keys/fob, etc.

Provide team with new resident information and assist the new Resident’s transition into the community.

Coordinate room walk through with maintenance and housekeeping for move outs and schedule with appropriate team members for room to be made show ready.

Provide Assisted Living Team and CALA support and communication that will include handling inquiries, touring prospects, coordinating relationships with hospitals and Long Term Care Facilities for prospects, and participating in external community outreach programs.

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 20 per week

Schedule:

• 4 hour shift
• Monday to Friday

Work Location: In person