Move In and Move Out Coordinator

Ironstate Properties is a premier residential real estate developer and manager of luxury apartment rentals in Northern New Jersey. From conception to execution, we are there every step of the way bringing decades of experience, intelligence, precision, innovation, flexibility, imagination, and commitment to every project.

We are currently seeking a dedicated and organized Move-In and Move-Out Coordinator to join our team in Hoboken, NJ. This role plays a pivotal part in ensuring a smooth transition for new residents into our community. As the Move-In and Move-Out Coordinator, you'll be responsible for overseeing the entire onboarding process, from initial planning for new residents to conducting follow-ups post-move, ensuring a seamless move-In and Move-out experience.

Primary responsibilities include but are not limited to:

• Ensure apartments are ready for Resident move-in, coordinate with Maintenance and conduct new move-in walk-throughs with the new resident(s)
• Coordinate all arrangements for Resident Move In’s and Move Out’s, notifications, acquire proper authorizations and collect certificate of insurance as necessary
• Address all service issues, concerns and/or complaints related to maintenance.
• Manage the elevator reservation
• Send weekly “Move In announcements” to the team
• Provide Residents with all necessary documentation, keys, and system access prior to the Move In inspection
• Place the Move In gift in the apartment the day prior to Move In
• Walk the apartment 3-4 days prior to note areas that still need to be addressed by the maintenance team. Create service tickets as necessary
• Assist management in building positive relations with Residents
• Follow-up with Residents after the initial move-in to discuss the experience

Schedule: must be able to work 5 out of 7 days per week, TBD

Hourly Rate: $ 28.50 - $30.00/hour

Requirements:

• High school diploma or GED
• 1-2 years’ experience in guest services, property management, hospitality, or related professional area
• Excellent verbal, written and interpersonal communication skills
• Attention to detail
• Proficiency with Microsoft Office, Yardi is a plus
• Problem-solving experience is a plus

What we offer to youavailable (upon eligibility):

• 20 PTO days annually, which includes vacation and sick time.
• 401(k) plan + company match
• Medical, dental and vision coverage
• Mental health support available through Ginger
• Tuition reimbursement
• Employee referral incentive for successful hires

US Work Authorization is required.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.