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Form of workWhat Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.
At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint."
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda's, we want you to join our team to Bring the Future!
About this Position:
The Assistant Zone Manager Parts & Service Operations Honda supports the Zone Parts & Service Manager in activities aimed at the improvement of service customer retention, service, parts and accessories sales business, repair order growth, the Express Service initiative, Honda automobile customer satisfaction ratings with Honda automobile dealer services and products, Honda Initial Quality Satisfaction of Honda products and the protection and maintenance of the interest of AHM and the Honda Brand. The AZM is primarily responsible for guiding, supporting and setting the performance expectations of the zone's DPSM's daily activities.
Responsibilities include:
Qualifications
Who we are seeking:
We are looking for qualified people and diverse background and experiences, open minds, and a disciplined work ethic, to bring the future to Honda.
Required Work Experience:
Required Education:
Desired skills:
What differentiates Honda and makes us an employer of choice?
Total Rewards:
Career Growth:
Additional Offerings:
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals.
At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of "power" that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize "the joy and freedom of mobility" by developing new technologies and an innovative approach to achieve a "zero environmental footprint."
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda's, we want you to join our team to Bring the Future!
About this Position:
The Assistant Zone Manager Parts & Service Operations Honda supports the Zone Parts & Service Manager in activities aimed at the improvement of service customer retention, service, parts and accessories sales business, repair order growth, the Express Service initiative, Honda automobile customer satisfaction ratings with Honda automobile dealer services and products, Honda Initial Quality Satisfaction of Honda products and the protection and maintenance of the interest of AHM and the Honda Brand. The AZM is primarily responsible for guiding, supporting and setting the performance expectations of the zone's DPSM's daily activities.
Responsibilities include:
- Zone Business Plan (Establishing, tracking and timely reporting)
- Express Service Implementation and Growth
- Associate Development (On-Boarding, Performance Measuring & Career Growth Coaching
- Dealer / Zone Repair Order Growth Strategy Support
- Dealer / Zone CSE Improvement & Retention Support
- Dealer / Zone IQS Improvement Activities Support
- Dealer / Zone Honda Genuine Parts, Accessories and Brand Support
- Business Meeting Support
- Conduct DPSM Appraisal and Performance Evaluations
Qualifications
Who we are seeking:
We are looking for qualified people and diverse background and experiences, open minds, and a disciplined work ethic, to bring the future to Honda.
Required Work Experience:
- 6-8 years of related work experience including interacting with dealerships on a wholesale and retail level (preferabily as Sr. District Parts & Service Manager.)
- Demonstrated proficiency in managing associates remotely
- Marketing experience as it relates to express service metro market campaigns and parts / accessory sales improvements at the dealership level
Required Education:
- 4-year automotive management degree or equivalent work experience
Desired skills:
- Must have strong customer relations skills, strategic business planning skills to support major areas of responsibility, target marketing skills, knowledgeable of warranty expense control, parts and service policy and procedures.
- Strong understanding of Honda Dealers' Parts & Service operations and Honda financial statement and EXAM data
- Must be proficient in the use of analysis, action planning and follow up to achieve assigned business objectives
- Excellent communication (verbal, written and presentation), analytical, planning, conceptual and organizational skills are required
What differentiates Honda and makes us an employer of choice?
Total Rewards:
- Competitive base salary $89,100 to $133,600
- Pay will be based on several variables that include, but not limited to geographic location, work experience, education, etc.
- Annual Bonus
- Industry-leading Benefit Plans (Medical, Dental, Vision)
- Paid time off, including vacation, paid holidays, sick time, and personal days
- 401K Plan with company match + additional contribution
Career Growth:
- Advancement opportunities
- Career mobility
- Education reimbursement for continued learning
- Training and Development programs
Additional Offerings:
- Wellbeing program
- Community service and engagement programs
- Product programs
- Free drinks onsite
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
