Assistant Superintendent - Control Center Manager

Assistant Superintendent – Control Center Management

Full-time employment opportunity with a dynamic and multi-faceted resource for economic development in the St. Louis region.

About Us

Since 1950, we have partnered with private and public organizations on hundreds of projects that have created thousands of jobs on both sides of the Mississippi River.

BSD operates with a focus on making a positive impact on the region and the nation, better connecting the Bi-State area to the rest of the world. We are impacting neighborhoods, large and small, in Illinois and in Missouri, with investments that are shaped by our unique perspective of the region and its potential.

Why Work Here

• Work for a company that strives to make a positive impact in the region
• Earn competitive salary
• Gym Discounts with Club Fitness and OneLife Fitness at Ballpark Village
• 24 hour access to our 9 onsite gyms
• Wellness program that provides free health screenings
• Discounted Cell Phone service
• Free MetroLink and MetroBus access
• Medical, Dental, Vision coverage effective on your 1st day
• 4 weeks earned PTO
• Your Birthday is a floating holiday
• Company sponsored 401k plan
• Employee assistance program
• Bi-State Development is an eligible employer for the Public Service Student Loan Forgiveness program

The Role

Supervises Light Rail Controllers in the action of controlling the movement of rail vehicles.  Performs administrative functions; including developing reports, operating plans, and statistical analysis for MetroLink Operations.  Reports to the Superintendent of Light Rail Operations – Operations Control. 

Responsibilities

• Supervise Light Rail Controllers in OCC.
• Serve as the on duty Lead Light Rail Controller as defined in Operations procedures and rules.
• Serve as the OCC liaison to Security, Bus Operations, Customer Service, Communications, LRV Maintenance, and MOW during service disruptions.
• Provide support to Light Rail Controllers by relieving them of some of their administrative duties and other tasks to allow them to remain focused on safety critical functions.
• Develop operating plans, Light Rail Controller guidelines and instructions, reports, service plan communications, track allocation, statistical analysis, and other similar Operations documents.
• Develop Light Rail Controller weekly work assignments and maintain vacation schedule.
• Investigate and report on MetroLink Operations incidents and accidents.
• Occasionally works as a Light Rail Controller covering shift vacancies.
• Assist and coordinate the training of current and new Light Rail Controllers.
• Develop and implement procedures and schedules to regulate the activities of light rail vehicle operators; assist in the developing and implementing performance standards for light rail operators and evaluate employee productivity and performance against established standards.
• Assist in the preparation of safety procedures, rules and regulations for light rail operations; participate in emergency situations involving vehicles, equipment and passengers; notify appropriate persons in the event of emergency.
• Controls all signals, switches and train movement (via SCADA) within any given interlocking along the alignment.
• Monitor all alarms and indications from Remote Terminal Unit’s Substations, Signal Houses.
• Monitor stations, platforms, elevators/escalators, emergency telephones and ticket vending machines and report any defects.  Respond to emergency alarms.
• Ensure that the agency’s safety procedures, policies and rules are followed by all employees, contractors and visitors that transcend the right-of-way. 
• Provide troubleshooting techniques to assist train operators
• Report delays and problems promptly and take appropriate actions to correct performance and maintain established schedules.
• Enter daily rail activities into various data bases, logs and rail operations management information systems.
• Assist passengers and ensure that safe, efficient and courteous rail service is provided.

Knowledge, Skills, & Abilities

• Extensive experience and highly skilled as a Light Rail Controller or similar position.
• Must be able to qualify as a MetroLink Light Rail Controller. 
• Ability to manage several different tasks at the same time while directing train movement.
• Ability to evaluate the work of employees, develop procedures, rules and schedules and instruct employees on operation and safety procedures. 
• Must demonstrate the abilities to navigate train movement in an SCADA environment.
• Ability to communicate effectively both orally and in writing and while working under pressure.
• Must be able to navigate through Microsoft Word, Excel, understand Access as well as general typing skills.

Education

Experience

Degree: Bachelor's Degree highly desirable

Years: Minimum of five (5) years, preferably as light rail controller or similar position 

Field: Business or Transportation related

Field: Rail Transit, Supervisory Experience

Bi-State Development is committed to providing an Equal Employment Opportunity experience for all employees, applicants, vendors and customers with an environment free of discrimination, harassment, and retaliation.