Assistant Store Manager | Trendy Fast Casual

We are seeking an experienced Assistant Store Manager to join the dynamic team of a trendy, fast-growing, fast-casual dining establishment. As the Assistant Store Manager, you will be key in maintaining operational efficiency, delivering exceptional service, and ensuring a positive dining experience for our guests.

Responsibilities:

• Guest Satisfaction: Provide outstanding customer service, ensuring every guest has a memorable dining experience. Address guest inquiries, concerns, and feedback in a prompt and professional manner.
• Operational Excellence: Assist in overseeing daily operations, including opening and closing procedures, staff scheduling, and maintaining cleanliness and organization throughout the restaurant.
• Team Leadership: Support and motivate the front-of-house and back-of-house teams, including cashiers, servers, kitchen staff, and food preparers. Foster a positive work environment, promote teamwork, and provide ongoing training and development.
• Service Standards: Maintain high service standards by implementing company policies and procedures. Ensure that orders are accurate, food is served promptly, and guests' needs are met efficiently and courteously.
• Inventory and Stock Control: Collaborate with the management team to monitor inventory levels, minimize waste, and maintain proper stock rotation. Place orders with suppliers to ensure adequate supplies are available.
• Quality Control: Uphold the quality and consistency of food and beverage offerings. Conduct regular inspections to ensure compliance with health and safety regulations and company standards.
• Sales and Upselling: Support sales initiatives and promotions to maximize revenue. Train staff on suggestive selling techniques to enhance the guest experience and increase average check amounts.
• Cash Handling and Financial Management: Assist in cash handling procedures, including opening and closing registers, reconciling sales, and preparing daily deposits. Contribute to monitoring and controlling expenses to meet financial targets.
• Health and Safety Compliance: Ensure compliance with health and safety regulations, including food handling, sanitation, and workplace safety procedures. Maintain accurate records and documentation.

Qualifications:

• Minimum 2 years in a restaurant management role
• Back-of-house experience preferred
• Strong customer service and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Leadership qualities with the ability to motivate and inspire a team.
• Knowledge of Fast Casual dining operations and service standards.
• Proficiency in using POS systems and restaurant management software.
• Flexibility to work in a fast-paced environment and handle pressure.
• Ability to work evenings, weekends, and holidays as required.

Benefits:

• Health Insurance (Medical, Dental, Vision and Life)
• Paid Time off
• Bonus
• Meal discounts
• Flexible scheduling + work-life balance
• Career growth opportunities
• Generous employee referral program - get paid to work with your friends!

As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Superior Talent Source has your consent to communicate via SMS text message moving forward.

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