GENERAL DESCRIPTION: Responsible for assisting in the day to day operations, performance and profitability of an assigned store. This includes ensuring operational standards are met, financial standards and goals are achieved, customer service levels are met and acting as Store Manager when necessary.
ESSENTIAL FUNCTIONS:
- Assist Store Manager with daily operations and the store profitability.
- Maintain the highest level of customer service within the store.
- Maintain the highest level of compliance with all company policies, procedures and applicable laws.
- Protect company assets and maintain company confidentiality.
- Ensuring proper merchandising and availability of product.
- Perform opening/closing duties in accordance with company policy & procedure.
- Make daily bank deposits in accordance with company policy & procedure.
- Maintain proper record keeping as required.
- Ensure integrity of computer data and maintenance.
- Enhance and promote the company image.
- Perform duties which include rentals, sales, verifications, collections, installations, etc. as necessary.
- Assisting with recruiting, hiring, training, development and managing store personnel.
- Assist with assigning duties to workers and scheduling break periods and work hours.
- Establish and maintain good working relationships with lien holders, law enforcement, car dealers, other RTO businesses, vendors, other stores and members of the company management team.
- Assisting with difficult customers and resolving customer service issues.
- Ability to work Saturdays and split days off until 7 p.m. or later.
- Ability to travel by any conventional mode of travel.
Supervisory Responsibilities:
Responsible for the overall direction, coordination and evaluation of the store in the absence of the Store Manager and learning the duties of the Store Manager. Indirectly supervises four to five non-supervisory employees in a team environment. Carries out supervisory responsibilities in accordance with the company's policies and applicable federal and state laws. Responsibilities also include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- Day shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Relocate:
- Tucson, AZ 85711: Relocate before starting work (Required)
Work Location: In person