Assistant Service Planner, Service Planner OR Senior Service Planner

• Develop of Service Plans that define the layout and integration of the UTA regional transit system, referencing preliminary analysis and criteria that optimizes the quality, equity, efficiency, and effectiveness of transit service.
• Provide recommendations for route alignments, service types, levels of service (frequency, hours, and days of service), prioritization and phasing of new or modified services.
• Perform impact analyses for conceptual, draft, and final service plans.
• Perform a series of analyses that evaluate impacts to factors that contribute to the performance and success of transit service. Some of these factors include public and stakeholder feedback, projected service performance (Ridership), resource requirements, operational feasibility, equity of service, spatial allocation of service and community impacts.
• Perform data analysis of factors that influence the design of a transit line and its integration with the larger system of transit service. Frequently analyzed factors are existing and future densities, design, and diversity of land use, demographics, service performance, ongoing service feedback and more.
• Coordinate efforts with internal UTA departments and external partners to make sure resources are in place to accommodate the implementation of UTA service plans.
• Track and monitor performance of transit service. Evaluate and identify service performance anomalies.
• Communicate and collaborate with UTA service units and other departments. Documenting feedback for the development of service plans.
• Point of contact for reviewing customer comments pertaining to service planning issues and providing responses to customer service.
• Provide support to the Community Engagement team by helping develop informational materials about UTA service and service planning efforts to share with the public and other stakeholders.

• Lead project teams to review, advise, and comment on the preliminary design of construction projects and developments that may have impacts to existing transit service and interfere with future transit service.
• Develop a strong working relationship with assigned UTA service units and other departments. Documenting feedback for the development of service plans.

MINIMUM QUALIFICATIONS

• Minimum of two years related planning work experience, preferably in transit planning.
• Associate’s Degree in Urban Planning, Economics, Business, Math, or closely related field is required. In lieu of an Associates degree, 2 additional years of experience will be accepted.
• Must have a valid Utah driver's license. Must be a safe driver with no more than 4 moving violations in the past 3 years. Cannot have more than 2 violations of driving under the influence of alcohol, any drug, or the combined influence of any alcohol or any drug within the last 10 years.

• Three years related work in transit planning, such as an Assistant Service Planner.
• Bachelor’s degree in Urban Planning, Economics, Business, Math or a closely related field required.In lieu of a Bachelor’s degree, 4 additional years of experience will be accepted.
• Must have a valid Utah driver's license with no more than 4 moving violations in the past three 3 years; cannot have more than 1 violation of driving under the influence of alcohol or any drug within the last 10 years.

• Four years related planning work experience, with at least two of those in transit planning. Can substitute Master’s degree for two years of related experience.
• Bachelor’s degree in Urban Planning, Economics, Business, Math or a closely related field required.In lieu of an Bachelor’s degree, 4 additional years of experience will be accepted.
• Must have a valid Utah driver's license with no more than 4 moving violations in the past three 3 years; cannot have more than 1 violation of driving under the influence of alcohol or any drug within the last 10 years.

• Customer Comment Module preferred, but not required.
• Knowledge of transit operations planning preferred, but not required.
• Microsoft Office software proficiency at the basic level in all the following: Windows, Word and Outlook preferred
• Microsoft Office software preferred proficiency at the intermediate level in Excel
• Type 30 WPM, net preferred
• Quantitative analysis skills
• Detail-oriented
• Verbal and written communication skills
• Beginning Trapeze Reports transit scheduling software preferred
• Ability to work independently or as a team.
• This job requires regular and predictable attendance.

• Customer Comment Module (Preferred)
• Statistical and database software (Required)
• Geographic Information Systems (GIS)
• Microsoft Office software proficiency at the intermediate level in all the following: Windows, Word, Excel, and Outlook preferred
• Intermediate skills in Trapeze reports
• Work independently or as a team member, and cooperatively with customers and the general public, even in controversial situations. (Note - Competing interests often lead to confrontations that must be handled in a professional manner.)

• Advanced Geographic Information Systems (GIS)
• Microsoft Office software proficiency at the advanced level in all the following: Windows, Word, and Outlook preferred
• Microsoft Office software proficiency at the intermediate level in excel. preferred

• Transit operations, the relationship between land use/urban design and transit, and techniques calculating trip production, trip distribution, trip assignment, and mode split.
• Assessing travel markets and customer expectations (market research) and preparing a service plan that satisfies the market research.

• OR –

• Health, dental, vision, life/AD&D, short-term and long-term disability insurance (eligible after 30 days of employment), with Flexible Spending and Dependent Care accounts.
• Onsite Health and Wellness Clinics for medical care at no cost to employees, spouses, and dependent children.
• days of accrued paid time off (13 vacation days and 9 sick days), which increases with tenure at UTA.
• 10 paid holidays and two paid (2) floating holidays per year.
• Retirement options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching.
• Generous tuition reimbursement for higher education, available for any higher education degree (bachelor, master, or PHD). Course of study must be approved prior to enrollment.
• Training, development, and career advancement opportunities.
• Paid parental leave for birth, adoption, and child placement (after 12 months of employment).
• Free transit passes for employees, spouses, and dependent children.
• Employee assistance program – includes counseling, legal services, financial planning, etc.
• UTA Well – a comprehensive wellness program designed to support employees and dependents in their health and wellness goals.
• Free on-site fitness facilities and discounted membership to VASA Fitness.

• Utah Transit Authority is an Equal Opportunity Employer of all persons regardless of race, color, religion, sex, national origin, age, disability, covered veterans, sexual orientation, and gender identity. Women, minorities, and people with disabilities are encouraged to apply. Applicants needing an accommodation under the Americans with Disabilities Act for any part of the application process should contact UTA Human Resources at 801-287-2324.A minimum of two workdays’ notice prior to the need for the accommodation is required.