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SalaryAbout us
OURISMAN FAIRFAX TOYOTA is a small AUTOMOTIVE business in Fairfax, VA. Family-owned and operated since 1921, Ourisman has continued to grow while holding true to our values of collaboration, transparency, and career development.
We have an exciting opportunity to welcome a new service advisor.
We provide an excellent working environment . If you are an outgoing individual with a passion for delivering a unique and positive customer experience, please contact us.
RESPONSIBILITIES:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
REQUIREMENTS
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Above-average energy level
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
BENEFITS:
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Vision insurance
At Ourisman, we understand the importance of career growth. Our team is collaborative and encourages success amongst each of our members. We prefer to promote from within and do so often.
Job Type: Full-time
Pay: $60,000.00 - $160,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Day range:
- Monday to Friday
- Rotating weekends
Shift:
- 10 hour shift
- Evening shift
People with a criminal record are encouraged to apply
Ability to Relocate:
- Fairfax, VA: Relocate before starting work (Required)
Work Location: In person
